Meet Jenell

In Jenell's words...

What docustomers have to say?

Daniel Weidner

As always, after reviewing my policies with Jenell Carlson. I was satisfied that I have the best coverage provided to me by Jenell that I know always has my best interests in mind. Thank you Jenell for taking the time and effort to discuss my policies and coverages with me.

David F

We had the opportunity to meet with Jenell to review our home and auto policies. She was very friendly and well versed in answering all of our questions. She made good, sound suggestions and structured our policies to fit our needs. At no time were we pressured into making our decisions, and appreciated her willingness […]

Kristine Lindgren

Jenell was wonderful. Explained everything leaving me totally care-free knowing I was well-taken care of and will be in the future with all my insurance needs.

Greg Johnson

Their good guys and saved me money, plus lots of honesty!

Bryce B

Jenell was very helpful and easy to work with. She answered any questions I had and explained everything to me so I could understand.

Greg Krebs

Very well and you were very kind.


Jenell was fantastic and very resourceful in getting me the best auto insurance value for the buck. She went the extra mile. Thank you Jenell, you’re a super star!

Cindy Broadbent

Jenell is a huge help with getting back my old insurance. She did a lot of work finding the best deal available.


Janelle was awesome. I was in a hurry and very disorganized on my part. She smiled and laughed through all my mess-ups, and in the end, still got me my insurance. And she didn’t make e feel stupid when I had to call for more money. That was awesome. Because obviously, I felt pretty dumb […]

TT, March 2021

Thank you for doing your job and being very good at it and looking out for our best interest.

TG, March 2021

Thank you for getting me the policy that works best for me; very satisfied.

Mackenzie Breheim, March 2021

Jenell was amazing! She was polite & explained so I could understand. Thank you!

Vicki, February 2021

My brother recommended Town & Country Insurance when I moved back to this area. So glad that he did. Just want to say Thank You for the great customer service. Janel was very friendly and very helpful. She got the best rates for my current needs and appreciate the personal service. Happy to be a […]

TS, February 2021

It was a very good experience & all questions were answered. Would refer anyone that was looking for insurance to come here!

Vicki Wallace 2.3.21

Very good customer service. Jenell spent the time to find the best rate available. Happy they were recommended to me.


Jenell Carlson, thank you so much for all the TLC in attending to and resolving my mom’s house insurance coverage. You went above and beyond with your excellent customer service.

VC, February 20201

Jenell Carlson did an awesome job. Very helpful.

Mark Heinecke, February 2021

I Mark Heinecke had a great meeting with my NEW agent Jenell Carlson. She was up front about informing me of my insurance plan and she was honest with me. I truly enjoy my time with her. Thank you. Great to be back!!

LJ – 11/30/20

The agent was very helpful and kind. I will recommend this agency to others!

Patrick Connell II – 11/23/20

AWESOME service – Right on the Money!!! Pleasure doing business. THANK YOU SO MUCH!!!!

Motorcycle: Chris Owen, Sturgis 2015

Think About Motorcycles

May 13, 2021

Spring is here, which means you’ll likely see more motorcycles on the road. And the key word here is “see.” People driving cars and trucks often fail to notice the motorcyclists around them, partly because they’re not accustomed to looking for them. Unless it’s a shiny new hog, we generally don’t think about motorcycles. It’s […]

Emergency Broadband Benefit

May 11, 2021

Internet Options Are Limited If you live in Pine County, Kanabec County, or even just drive through, you know internet service is limited, at best. If you are relying on your cell phone service for internet, it’s even worse. There are limited options for broadband service, and those options available can seem expensive in our […]

Insure Your Wedding

Insure Your Wedding

May 4, 2021

Tying the Knot? Tie up Loose Ends With Wedding Insurance Getting married is a big step that you’re no doubt commemorating with a big celebration. And, that often comes with a (fairly) big price tag. So, have you considered insuring the whole to-do? As with other sizeable investments, you can insure big events, such as […]

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