Meet Jenell

In Jenell's words...

What docustomers have to say?

Shannon Novak – May 2025

I have had a great experience with Town & country Insurance.  I have been a customer for over 20 years, and will continue my business with your company.  Jenell is an exceptional agent that goes the extra mile. **Customer Since 1996**

Lavon Pace – May 2025

It’s nice to have insurance in my home town.  Jenell was very knowledgeable and kind, we even had a laugh or two. It’s nice doing business with a friendly person. **Customer Since 2025**

Bruce Floyd – May 2025

We needed to find  another home insurance. I contacted Town & County for some quotes. I received more than one quote in a few days. After I received the quotes there was no pressure to make a decision. It took me a few weeks to review and decide. I made an appointment to discuss my […]

Judy Jacobson – May 2025

Jenell was great, she was fast, efficient and explained everything to us. I would recommend her to anyone! **Customer Since 2025**

Robert Diede – April 2025

Been with the company for many years, very pleased. **Customer Since 1997**

Amber Manning – March 2025

Jenell is an awesome agent!  My experience with her was pleasurable.  She was quick, efficient, extremely knowledgeable, and friendly.  Her willingness to go the extra mile for her customers shows, and is appreciated.  Thanks so much Jenell! **Customer Since 2025**

Brandy Gentry – February 2025

I am so happy I called.  Mrs. Jenell was so friendly and helped me find exactly what I needed.  Definitely coming back for all my insurance needs! 🙂 **Customer Since 2025**

Regina Rose – February 2025

Jenell is the Best!!! **Customer Since 2025**

Timothy Grauel – February 2025

Very reassuring and confident in our talk over the phone.  Friendly, very easy to understand, and a good base insurance company for a home town. **Customer Since 2025**

Rene Athman – January 2025

Jenell was very polite and helpful with all my insurance needs. **Customer Since 2009**

Todd Heikes – December 2024

Very friendly, needed insurance right away and had it 45 minutes later.  Friendly, fast, and professional. **Customer Since 2024**

George Lee – December 2024

Service is good. **Customer Since 2016**

Alfred Bryant – November 2024

Jenell is a very knowledgeable person.  Very friendly.  Explained everything very well.  Pleasure to do Business with her! **Customer Since 2024**

Stephen VanAlstine – November 2024

Things went very well! **Customer Since 2023**

David Pauley – October 2024

Started out just looking. Jenell was recommended by a coworker and when we first met Jenell was just amazing.  Very knowledgeable, super friendly.   Jenell is very down to earth next door neighbor kind of friendly.  I don’t usually recommend anyone but I would definitely recommend both Jenell and Town & Country. **Customer Since 2024**

Roger Olson – October 2024

I spoke with Jenell today and she was very friendly and extremely helpful.  She helped me set up a policy quickly and easily. 10/10 Highly recommend. **Customer since 2016**

Julie Evangelista – August 2024

I was referred by a friend to Jenell, she was absolutely amazing. She was very thorough.  Explained things to me I was not aware of with auto insurance.  She has a great personality, made me feel like she really cares.  Best insurance agent I have ever dealt with, will for sure recommend her to friends […]

Donald Johnson – August 2024

Great! **Customer Since 2011**

Charlotte Norberg – August 2024

Ratings – (#10) top. Very helpful on what I needed and on time with all. **Customer Since 2001**

Roger Johnson – August 2024

My agent Jenell was very informative, helpful, and made the process very simple and fast. **Customer since 2024**

Heading South for the Winter?

November 9, 2022

We are again approaching that time of year when many of you will be headed to warmer climates for the winter. It is important to remind you to take the necessary measures to properly winterize your dwelling while they are away. Such things could include: Prevent the home from appearing unoccupied Forward mail, stop newspaper […]

Driving for an App

October 13, 2022

What’s a better way to get some extra cash then to drive for Uber, Lyft, Door Dash, or any other service through a mobile app?  You make your own hours and decide how much/little you want to be available.  Sure, you have car insurance and you’re a good driver, right?  But your personal auto policy […]

Keeping your insurance up-to-date

July 1, 2022

Were you busy during the pandemic fixing up or remodeling your home?   When making changes to your home, you may need to call your insurance agent on some of those home improvement projects! Examples of Home Improvement projects that can affect your home insurance Replacing your roof A new deck Adding on to your home […]