Meet Jenell

In Jenell's words...

What docustomers have to say?

Gregory Langerud, September 2022

Very polite & friendly, efficient. Will recommend to others. It has been a very pleasant experience! **customer since 2022**  

Vern & Dianne Severson Jr, August 2022

Jenell keeps us aware of the best insurance to meet our needs. She does her homework and is always ready to show us what she found. She answers our questions sensibly. She treats us not only as a client, but also as a friend. She’s a very good asset to your company. ***customer since 2003***

Jeffery Haskamp, August 2022

In a matter of a couple phone calls I have got insurance. It worked so simple – I’m amazed!!! Thank you for the great experience and quality customer service. ***customer since 2022***

Scott Soderlund, August 2022

Jenell was very helpful and friendly and really quick at getting me taken care of. Very friendly and fast service. Thank you! ***customer since 2011***

Paul Hansen, July 2022

5 stars out of 5 stars ***customer since 2022***

Arlene Coplan, July 2022

Best agent yet. I have had quite a few too. Keep this one. ***customer since 2022***

Tish & Milt Carlson, July 2022

I love Town & Country Insurance. Everyone is very knowledgeable, great to work with friendly and they truly enjoy their jobs. ***customer since 1997***

Maranda Boyd, July 2022

The Agent gave me great customer service. She was really nice and had all the answers to every question I had. I just loved the experience. ***customer since 2022***

Jim Burman, June 2022

Jenell is a very pleasant person and caring. She took time to explain everything in detail. She’s a very nice person. ***customer since 2003***

Evelyn Flatum, June 2022

I have always been treated good at Town & Country. I am satisfied with the insurance I’ve had on my house & car. Also the Association of where I live have always had insurance on the houses. ***customer since 2010***

Robert Van Dusen, May 2022

Jenell was very helpful! Did a great job explaining the policy with me!  

Cory Trytten, May 2022

In and out- fast! Great Job Jenell! **customer since 2013**

Diane Stulc, April 2022

Jenell Carlson gets 5 starts from me! She is nice and very good at her job! **customer since 2014**

Shannon Underdahl, February 2022

They are very helpful. Jenell has to be one of the nicest people I’ve ever met extremely knowledgeable, answers all questions to where it’s understandable. Glad I switched from USAA! **customer since 2011**

Mercedes Carlson & Dalton Upton, February 2022

They worked with us to get the best policy we wanted at the lowest cost possible. They were very helpful explaining everything. Jenell was our agent and she was great. **customer since 2022**

Jeff Lamp, December 2021

I had a very good experience. Jenell is very professional and good at what she does. I was very satisfied with what she did for me. She is very friendly and made me feel comfortable. **customer since 2021**

Lucas Smith, November 2021

Friendly & Knowledgeable. Explained things well. **customer since 2007**

Garland Finch, November 2021

Jenell was very helpful and courteous. She explained everything perfectly and I would recommend her to anyone. I am looking forward to dealing with her for all my insurance needs. the staff at Town & Country are very polite and helpful. **customer since 2021**

Janelle Landecker, October 2021

Thank you for your service in such short notice today and I enjoy working with Jenell Carlson. Thanks again for your Insurance **customer since 2021**

Keeping your insurance up-to-date

July 1, 2022

Were you busy during the pandemic fixing up or remodeling your home?   When making changes to your home, you may need to call your insurance agent on some of those home improvement projects! Examples of Home Improvement projects that can affect your home insurance Replacing your roof A new deck Adding on to your home […]

Are all your high value items covered?

March 23, 2022

Personal Inland Marine insurance provides protection for property such as guns, cameras, sporting equipment, jewelry, coin collections, tractors, antiques or collectibles to name a few.  These types of personal property may have a higher value but have limited coverage under your home insurance policy.  However, these items can be “scheduled” (or listed) on your home […]

Insurance Rates on the Rise, Are You Prepared?

December 10, 2021

Preparing for your next insurance renewal is not something we really plan for. Perhaps you get the bill and don’t open it for a week only to painfully tear that envelope or open that email to unveil the new premium days later. Along with most other businesses, our world has also impacted the insurance industry, […]

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