Jenell Carlson was very efficient! She was so helpful and explained everything. She has a good customer contact. Enjoyed our time spent with Jenell. Would most definitely recommend her. Are very glad we came into Town & Country Insurance in Mora, MN.
Excellent to work with! Easy and smooth all the time!
Julene has been great to work with and is very knowledgeable. She has helped to advise me many times on what to do in various situations. She also has always been patient with me when explaining things that I don’t always understand right away. I have an will continue to refer her to friends and […]
Vicki was very organized and polite. She has everything ready for me and I so appreciated that! My experience was good; she is an awesome employee!
I never had a problem with getting my questions answered. Plus they are very helpful
Great Customer Service from my agency.
Service has always been good, straightforward, easy.
Barb Rabe is excellent when it comes to health care needs.
Excellent service, Nancy’s great. I think the question mentioned about recommending to others. I am always a little skeptical about “recommending to other” thus a 9, PTB
Online enrollment and all the unknowns can be less scary when you can rely on Jenny O. For help and answers. Thanks
I am always treated with respect and efficiently.
Appreciate the quick responses and support we get from Town & Country.
I have recommended you to many people already. Thanks for helping us navigate MNsure.
I enjoy my agent she’s thorough, fun, friendly and especially makes sure we are comfortable and gets the job done!!
use town and country for personal and business. Love working with all of my contacts. Great service.
Barb Rabe (and others) has always been there when I needed help and questions answered.
The people that work there. Friendly and they are know what there doing. Always helpful.
You are local friendly people that listen to us. Easy to work with.
Great rates and friendly service
Probably because you treated me Fairly and had no hassles about anything
Keeps us up to date on the best plans for us.
Great rates and excellent customer service!
Because you look out to the interest of your clients and carefully listen to what their needs truly are.
You seem to always to be on top of things. Great service.
Joanie was great!
Excellent customer service
Aug 14, 2020 – We had storm damage to trees, flagpole, wishing (well), little garage roof & trees. Adjuster came out very soon! The clean up was mostly family & friends! Insurance claims were covered efficiently & everyone was wonderful to work with. Thank you Town & Country and Auto-Owners!!
Julene was very knowledgeable and professional. She was thorough and polite. She was also very helpful in answering all my questions.
Nancy was very prompt and knowledgeable! Did an excellent job at saving me money against other large insurance companies that say they have the best deal. I would always recommend Town & Country to anyone needing affordable home insurance!! Very well done.
Property damage (to roof/shingles) occurred on a Friday evening and I called our agent Judy Hartl on Monday morning and she had an adjuster out to review damage the next Saturday. He got back to us with(in) the few days that he had said, and a check for damages was in-hand (in) less than two […]
Thank you Sarah Jerry for getting all our home and car insurance changed for our new residence. We appreciate all your hard work and making this change easy! We highly recommend T&C Insurance!! Thanks again…
Holly was very helpful in our search for Medicare Supplemental insurance. She was professional and knowledgeable. She even helped me with some follow-up concerns. We will definitely recommend her and the agency!
Both Jeni and Holly helped me immensely in finding the right policy. Both were extremely patient and helpful, as we navigated many options for my unique situation. We eventually found the perfect policy, and Holly helped me get it set up every step of the way. I’m so thankful I was recommended (to) Town & […]
Keeps people involved with all processes of homeowners and car insurance.
This is our second time that we have used Town & Country Insurance. Jeni Olander helped us the first time around and we asked for her the second time around. Jeni was so kind, patient, caring and helped us with all of our medical concerns. We recommend her to all my friends who are seeking […]
I have done business with Jeni for a few years now, and right from the start I know I was in good hands. She presented me with many types of information on the coverage I needed, being confident and straight-forward in her presentation. I know Jeni has the knowledge to get the job done in […]
Jeni is so helpful and cheerful; answers all questions. We recommend her highly.
Julene was very thorough in explaining all the different options available as we reviewed our policy. She is very knowledgeable in her profession.
We would like to thank Town & Country Insurance for their expertise in handling our claim…April Alberg is a gem…she is so kind and she gets the job done….Everyone should utilize this agency…Thank you again!
I enjoyed meeting you Barb & you were very helpful to me and Roy. Thank you for all you have done. Thanks again.
I live in St. Paul, but grew up in Pine City and still have T&C do my and my partners’ insurance. Joni makes sure we have what we need, makes sure we’re not over or under protected, and is always willing to jump on the phone with us. The whole firm is very professional, courteous, […]
We are very pleased with the level of concern shown for our policies in terms of value and protection.
Really outstanding people at the Hinckley office. I have worked with two other insurance companies over a period of time and have never once had an agent pay this much attention to detail. My house and property has been under insured all this time. If I had needed to place a claim, my husband and […]
My husband is retiring so we are in the process of switching over to Medicare. My brother recommended Barb Rabe and she is excellent. So nice to talk to and did such a thorough job of finding the best policies for us and walking us thru it, even though it was all done over the […]
Rachel is great, did a great job and i’m very happy
Barb Rabe was terrific to work with! She helped me manage my very first experience with MnSure! Very helpful!
Thank you for helping me find dental insurance coverage. (Withheld) from Ogilvie, MN recommended I check with your insurance (agency.)
Holly Alleman did (an) excellent job; very (thorough) and precise. Knows (the) job very well. Explained what was the best plan for me. Really put her heart and soul into her job. I would recommend her highly. Great employee for Town & Country. Would recommend her in a heart beat! I would say she did […]
Joni Smith is a pleasure to deal with. She’s always smiling and covers all the bases. Because of her and Jeni Olander I would always recommend people to them. I have sent people that needed insurance to them in the past.
Holly did a great job helping me with the best Part B & Part D supplement insurance for the cost. When it didn’t go through right away, she checked on it and let me know via email that it was complete. Thanks Holly!
Julene did a wonderful job of getting my son and myself a better policy, and she was well-informed about all the parts of insurance. I will be sure and get in touch with her if I need anything more.
Love love Jeni And Racheal they have been my rock for insurance helping every step making sure we understand If we had questions they were and are always there to help. Would so recommend these two.
Thanks to Julene, we never have to worry about our insurance, as she always takes care of it for us & gets us the best rates! Thanks for YOUR hard work!
“Barb Rabe – Excellent job on getting us info and explaining health insurance options. Barb made it much easier for us to choose from the options available.”
I just want to say Rachel is very helpful. I called Rachel because I wanted to see if I could lower my car insurance. She respond(ed) very quickly and quoted a huge difference in cost, which I appreciated very much. Very happy customer, Sandy
Thanks for your help – You’re great at what you do!
Thank you for being such a good person, who is very professional, who knows & cares how to do the job. I do appreciate what you do for me.
Excellent customer service. Very helpful & knowledgeable to our needs! ????
Austin & I appreciate all the hard work that was done by Sarah Jerry. She saved us so much money and made the proces of finding a mortgage company and car insurance plan so easy. I would (and will) recommend Town & Country Insurance to all of my friends and family. Thank you for making […]
Changing my auto, recreational items, residence and other real estate painless and happened quickly. Not to mention the reduced premium amount along with better coverage.
Jenni was so helpful in helping me choose exactly what I needed. She was wonderful I would definitely recommend her.
Great service!
Super kind & helpful agents here, I love my insurance girl!! Glad I started out with Town & Country 🙂
Very informative webinar this morning! Thank you Barb and Holly. We feel like we have a much better understanding of the process now. (thumbs up emoji)
FYI: Judy is an amazing agent. She has been so good to me and my family 🙂
We had a great experience! Could not be happier with our decision & results!
Happy to be with an agency that’s looking out for us. Getting us the best deal to save money.
With the virus going on, I had to do everything over the phone. Barb was very helpful explaining everything. We went through step-by-step to see which one was better for me. By the time we were done I understood it better. She was there if I had any questions and could call her.
(We were recommended to) see Barb Rabe for our health insurance needs. Barb was wonderful and explained everything to us so we could understand. She also went above and beyond to help us during COVID shutdown with signing up for MNSure. We have no internet access and she made it happen. Thanks Barb!
Thanks Jeni for your work on our policy!! A+++
Thank you Barb for making the mystery of Medicare much less pointless! We were confused about what plan to get or our options. You made everything understandable and we appreciate being able to ask questions anytime they may come up. It’s great to be with a local agency!
Jeni was wonderful. Truly only one that took the time to help me. Won’t forget that. She is super nice and great to work with. We got lucky with her. Thanks again.
Barb made it easy to sign up; she was very patient with me to find the best program. Thanks Barb!
I received great service from Gabe Cessna, and I am very satisfied with the service and product.
When first calling Town & Country I was very fortunate to speak with holly. i wasn’t sure how to proceed but she was extremely kind, patient and helpful. I was so relieved and completely confident in her knowledge and professionalism. I would recommend Holly / Town & Country to anyone! Thank you Holly!
Holly was very helpful explaining to me the options I had for health coverage, after listening to me carefully about my situation. She advised me but let me choose the best plan. This is the second time your office has helped me and I’m glad I found an agency I can trust.
I retired recently, and was fortunate enough to have had friends that retired before me. These friends recommended calling Jeni Olander at Town & Country Insurance to begin discussing supplemental insurance to Medicare. I contacted Jeni and she was a wealth of information to tap – choosing the wound up being smooth & easy. I […]
Once again, our company will remain with Town & Country Insurance (Hinckley branch) because of their loyalty to us. Our renewal process has always been easy. They always put us first to make sure we are getting the best coverage for our money. Gabe & Vicki, our agents, are the best! They are there to […]
Sarah was very nice & helpful. I will definitely be a long-standing customer! Thank you!
I’ve been doing business with Town & Country for a number of years. When I started my business and was looking for liability insurance, I spoke to Vicki & Gabe. Vicki has gone over my coverages to make sure all is what I need for coverage. Always so helpful and friendly. She asked if I […]
I was very pleased with thoroughness and time spent going over information to help make decisions. I would recommend Town & Country Insurance to other people!
You have been a wonderful person and company to do business with. Thank you!
Barb recently worked with me in shopping around and looking over different policy options as I shopped for my first insurance plan on my own as an adult. Even over the phone, Barb explained things and compared things in such a professional manner. In a manner that made me feel like I could have been […]
We are very happy to have Town & Country as our insurance agents! You are (both) very informative, taking time to help Rose understand a few things. You were both very fun to work with and we enjoyed the laughs we shared. Thank you both for a very-much enjoyed visit and our savings on renewed […]
Judy has been great to work with, helping us to find the insurance coverage we need at reasonable rates. Thanks!
I’ve been very happy with the service I have received with Town & Country Insurance. I have my personal, business & health insurance (with them.)
Julene made time for me as a “walk-in” to address a correction & go over my policy. I appreciated the phone calls she made and the follow up to ensure my information was correct.
Every year, Vicki extends (the) opportunity to review my business policy, often bringing up concerns I have not considered. She’s thorough, accurate and professional in doing so. At first I was afraid she was trying to sell me on higher-cost policy, but I’m glad to report she’s also always looking for ways to lower premium […]
Working with Town & Country has been good; I’ve been with them since 1993. Jenell is always great with questions. (She has) found me less expensive car insurance along with my house insurance. All is good! Won’t change!
We have worked with Jeni Olander for many years. She has done a great job at taking care of our health insurance needs. We have referred her to friends of ours.
Jeni is an absolute lifesaver! As I was preparing to retire, I was given incorrect information from an insurance agent who was trying to sell me a private health insurance policy. I was told that I did not qualify for MNSure and my only option was private health insurance or COBRA. Both options are very […]
We just met with Nate for our annual review and were very happy. Customer service is alive and well at T&C Insurance with great staff and agents to help you. Another good company to shop local with!
Sarah Jerry was great! Very helpful and courteous!
You (Rachel) are a pleasure to work with and answered all questions well!! Stay being nice!
Jeni, I am writing this note to let you know how much I appreciate the amount of time you spent with me so that I would make the right decisions. Having run my own restaurant for over 16 years, I know how important “word of mouth” is. The decision you helped me to make were […]
My experience with your agency has been excellent. barb Rabe treated me professionally and with great respect. There is no doubt in my mind that I will be recommending Barb to my friends.
Vicki has been a very helpful agent with all of our insurance questions and needs. She has worked to try and find companies that might keep our premiums at a lower cost.
Very helpful; made switching very easy and saved me money in the process. Presented the insurance info in a very informative way. Service 10/10!
I’ve worked with Jeni for the past seven(??) years and have found her so pleasant, courteous and knowledgeable. I’m very satisfied and comfortable with the decision she helps me make.
I enjoyed visiting with Jenell & looking forward as a customer.
Chris does an excellent job managing our account. She is very efficient and knowledgeable and also a very pleasant person to work with. We have always been treated very courteously by all the office staff. Thanks for the great job!!
So I knew Jack Cole was a great Insurance Agent, but what i didnt expect when i visited his office for the first time was the VIP treatment as soon as I walked in the door! The lady at the front desk (Amanda) said “Hi Nikki”? (I’ve never met her before so I knew Jack told her […]
Vicki helped me with all my insurance needs and updating my business name and contractor license. Couldn’t have done it without her help and knowledge. She’s so awesome, thanks much!
Tackling medical insurance is something no one should have to do! I am grateful for the past several years to have Jeni Olander to do this for my family. The questions answered and the guidance to which policies would work the best for us has been outstanding.
I have been a T&C customer since 1970! Since that time I’ve had the pleasure of working with several staff and have never had a bad experience! The current staff we work with are Jeni & Julene – they are both excellent to work with, always looking out for our best interest with integrity and […]
Agent Julene Sperling did a great job finding us better insurance than we had and saved us nearly $300 per year between home and auto. We are happy to be working with them and the change has been painless and smooth.
We have worked with Jeni Olander during open Medicare registration for the past two years. Can’t thank her enough for leading us through the maze of supplemental and Part D insurance. Completely knowledgeable and charming lady representing your (agency.) We will continue with Jeni and recommend her to anyone needing an agent.
I enjoy the friendliness of the agent, the no-pressure of selling more than a person needs. Local & small town agency. Thanks for what you have done for us!
Friendly and helpful.Saved us money on our car insurance.April is awesome
I get all of my insurance, home, auto, and supplemental health, from this agency. I really appreciate that it is home town and community folk who share a history. I recently became able to tap into Medicare, but found it to be inadequate. Jeni O. was a veritable fountain of knowledge of the available options […]
Insurance coverage and policies are constantly changing. There is no way a person can stay on top of it. Our agent Barb Rabe is very friendly, experienced, and knowledgeable in helping guide us through the process of what policies best fit our needs. She also does a fantastic job following up and double checking to ensure […]
Jenell was so very polite and professional. She explained everything so we could understand. Above all, she was considerate of our situation and made us feel confident. We can not thank her enough.
We made the dreadful inquiry to find alternative insurance options. We dealt with Christina Sundet at the Mora office and she was AMAZING! She made our experience pleasurable, was easy to work with, and timely in her responses. She was able to find us vehicle insurance at over half less than our precious policy. I […]
Very outstanding service, happy to be going through this outfit for insurance. Would highly recommend for anybody; they treat you well and give you the best of options.
Jeni, was good to see you again. You always listen to us and understand what our needs are. We liked how you were all prepared to show us what our options were, and explained each plan to use fully. Not only that, you were never in a hurry to rush through any of the health […]
Thank you! You’ve helped me find cheaper insurance for vehicle & home insurance. You have been very understanding with the house insurance and (getting) renters insurance for now while we are waiting to close on the house. Thank you again, I appreciate everything!
It was a pleasure working with Jeni at Town & Country Insurance. She is very knowledgeable and was able to address all of our concerns in a polite & professional manner.
Jeni helped us with our medical insurance. She was very easy to understand & she is very considerate. When she sad she would call you back, she did. We are pleased with Jeni. Thank you for your help & understanding.
Jeni – we don’t have to worry about our healthcare. She tells us like it is. We depend on her & your service for health care. Jeni is very friendly and always says hi. We are so thankful for this service. Jeni finds the best service for our money & what works best for us.
We have used Town & Country for our home insurance for quite a few years and knew this is where we would want to go for our health insurance needs once we retired. We found Jeni Olander so helpful at our first meeting. She was so personable, knowledgeable and met our needs right away. Made […]
Town & Country Insurance has been great; I go to Finlayson MN . Jeni and Judy there have been helpful in finding all that my wife and I need for our insurance needs. They are both awesome ladies I believe beyond a shadow of a doubt they really understand their products and how to make […]
We would like to thank Barb for doing an excellent job on informing us on choosing our medicare plans & supplement. Barb explained the different options available to us & helped us choose the plans that fit us. Again, thanks a lot Barb.
Sarah Jerry from Town & Country Insurance was extremely helpful, thorough and went above what we needed! She understood our situation ~ and did this right before Christmas!
I have been a customer of Town & Country for quite a few years. Jeni with my medical & Rachel for my truck. I’ve never had a problem – only wonderful service, that I can trust. I feel very “safe” with them handling any of my problems or questions! It’s a tremendous company! You can […]
Christy Sundet was very easy to talk to about my insurance needs. very professional atmosphere. Felt welcomed right when I walked into the door. Thank you.
We first started with your company just recently, and I would like to (say) that we have been treated very kindly, very well. There’s been no problems with anything. Any questions I had were answered right away. We had a lot of patience & professionalism dealt towards us & I want to have you pass […]
They are always very well informed and helpful. They find the best insurance that meets my needs. I recommend them highly. The service is great.
Jennifer was knowledgeable, quick to get back to me and polite. A good experience working with her.
Jenny O. (does) an awesome job, Helping with our Health Ins. Very Glad for her help!
We had the best help. Thank you Barb!
Jeni is an absolutely wonderful asset to your insurance (agency.) She is so helpful in everything I have asked for help with. She gives 100% of herself.
Lyne & I are very happy with the help & service we get from Jeni & her office. She helps us with insurance plans – this service is great.
All was a good experience. Accurate, knowledgeable & friendly, thanks!!
Jeni has always gone out of her way to help me. She called this year on Humana and saved me $20 per month. She is always very pleasant & professional in her job. I would highly recommend her.
Jeni is a very helpful agent. She helped me with my health insurance needs. She made the process easy to understand. It was great to talk to someone face to face. I didn’t know there were so many options. Thank you so much.
My husband and I have worked with Jeni Olander at Town & Country Insurance for several years. She has been simply wonderful in helping us negotiate our way through medical insurance coverage. She has been able to provide us with straight-forward answers to our questions and given us comparative information on our options to help […]
Jeni is very knowledgeable and extremely efficient and helpful. Don’t know how we would have gotten through the maze of MN Sure and the passage through to Medicare without her. Thanks so much Jeni. We are forever in your debt. You are one in a million!
We had flooding at our cabin and the furnace was damaged along with our water heater. Town & Country was fantastic in evaluating our situation and getting us a check quickly to cover the damage. I highly recommend Town & Country if you are looking for a great dependable insurance company!
Jeni, you have been very helpful to both of us an we very much appreciate the wonderful service you provide. We thank you! Also, we have all our insurance needs provide by Town & Country – we are both well satisfied. Merry Christmas – Happy New Year – God Bless
Julene always has a friendly smile and is very knowledgeable pertaining to insurance questions that I occasionally have (in regards) to my policies.
I felt I was well-served by Town & Country.
The staff at Town & Country Insurance in Hinckley MN are so supportive and helpful. They are quick to respond to any requests and always give us good direction and information. We wouldn’t go anywhere else!
Always great service. You have a question for Barb, she has the answer. Great service. She’s there for you anytime. Very pleased with the company.
I am extremely grateful for both Jeni Olander and Joni Smith for their expertise in handling my insurance needs. They were both so helpful!
“Friendly people who are interested in going all out to help.”
You did fantastic! The wonderful customer service your staff provides is the reason we’ve continued as your customers for many years. Like everyone, we’re constantly bombarded with mail, television advertisements etc. encouraging us to switch to this or that insurance company. Yes, we MIGHT be able to save a few dollars here or there, but […]
Barb has been such a help, we rely on her to let us know what is best for us. We have full faith in her decision. We have a good plan.
The user didn’t write a review, and has just left a (5-star) rating.
We had a very pleasant visit with Barbara Rabe. She was very helpful with our medical needs for 2020. She did all the work & signed us up for next year’s medical. If we have any problems she said we could call her anytime. We give her high marks for all she did for us. […]
I was in your office on the 11th and Jenell pointed out some things I didn’t know about our insurance policies and some additional coverage for our furnace, appliances & TV. I was very pleased!!
“Being new I know the agents I saw were awesome!! I hope things will keep going like we hope . Happy to have our insurance needs close and agents that look out for us . Thank you for asking.”
Barb Rabe has made my transition to Medicare worry-free! Her knowledge of the supplement options made it easy for me to choose the one that fits me best. Thank you!
Jessica was a big help to us/me! Had never had to “shop” for insurance & she really walked us through it. Very friendly & kind!
The user didn’t write a review, and has just left a (5-star) rating.
Jeni is a very helpful agent. She helped me with my health insurance needs. She made the process easy to understand. It was great to talk to someone face to face. I didn’t know there were so many options. Thank you so much.
Joni at Town & Country was great to work with. She worked hard to meet our needs. Was very patient and got us the best deal. Not only was she able to save us money ($200 a month) but we are also covered far better than with our previous company. We’re very happy!
Sarah was very helpful in fulfilling my insurance need on my restored ’71 Bronco. Again, many thanks!
Gabe was awesome! Great to deal with and (he) had our interests in mind. Thanks!
My experience with Town & Country Insurance has been good. I appreciate how they reach out and work with you to ensure your questions & concerns are taken care of.
