I received great service from Gabe Cessna, and I am very satisfied with the service and product.
I retired recently, and was fortunate enough to have had friends that retired before me. These friends recommended calling Jeni Olander at Town & Country Insurance to begin discussing supplemental insurance to Medicare. I contacted Jeni and she was a wealth of information to tap – choosing the wound up being smooth & easy. I […]
JB 4.28.20
Once again, our company will remain with Town & Country Insurance (Hinckley branch) because of their loyalty to us. Our renewal process has always been easy. They always put us first to make sure we are getting the best coverage for our money. Gabe & Vicki, our agents, are the best! They are there to […]
Naomi & Frank Zamora 4.16.20 (Frank Zamora’s Concrete)
Sarah was very nice & helpful. I will definitely be a long-standing customer! Thank you!
Terry Haats 4.3.20
I’ve been doing business with Town & Country for a number of years. When I started my business and was looking for liability insurance, I spoke to Vicki & Gabe. Vicki has gone over my coverages to make sure all is what I need for coverage. Always so helpful and friendly. She asked if I […]
Jerry Telker 3.31.20 (Jerry’s Roadside Mowing)
I was very pleased with thoroughness and time spent going over information to help make decisions. I would recommend Town & Country Insurance to other people!
RR 3.29.20
You have been a wonderful person and company to do business with. Thank you!
KVH 3.29.20
Barb recently worked with me in shopping around and looking over different policy options as I shopped for my first insurance plan on my own as an adult. Even over the phone, Barb explained things and compared things in such a professional manner. In a manner that made me feel like I could have been […]
Tyler Colton 3.28.20
We are very happy to have Town & Country as our insurance agents! You are (both) very informative, taking time to help Rose understand a few things. You were both very fun to work with and we enjoyed the laughs we shared. Thank you both for a very-much enjoyed visit and our savings on renewed […]
Wyatt & Rose Freitag 3.25.20
Judy has been great to work with, helping us to find the insurance coverage we need at reasonable rates. Thanks!
J & S – via email 3.23.20
I’ve been very happy with the service I have received with Town & Country Insurance. I have my personal, business & health insurance (with them.)
Vicki Hudlow 3.20.20
Julene made time for me as a “walk-in” to address a correction & go over my policy. I appreciated the phone calls she made and the follow up to ensure my information was correct.
Anonymous 3.19.20
Every year, Vicki extends (the) opportunity to review my business policy, often bringing up concerns I have not considered. She’s thorough, accurate and professional in doing so. At first I was afraid she was trying to sell me on higher-cost policy, but I’m glad to report she’s also always looking for ways to lower premium […]
Ken Dittberner 3.16.20 (Ken Dittberner Painting)
Working with Town & Country has been good; I’ve been with them since 1993. Jenell is always great with questions. (She has) found me less expensive car insurance along with my house insurance. All is good! Won’t change!
Cindy Holley 3.13.20
We have worked with Jeni Olander for many years. She has done a great job at taking care of our health insurance needs. We have referred her to friends of ours.
SP & MP 3.10.20
Jeni is an absolute lifesaver! As I was preparing to retire, I was given incorrect information from an insurance agent who was trying to sell me a private health insurance policy. I was told that I did not qualify for MNSure and my only option was private health insurance or COBRA. Both options are very […]
Anonymous 3.9.20
We just met with Nate for our annual review and were very happy. Customer service is alive and well at T&C Insurance with great staff and agents to help you. Another good company to shop local with!
Cider Flats Orchard
Sarah Jerry was great! Very helpful and courteous!
AW 3.7.20
You (Rachel) are a pleasure to work with and answered all questions well!! Stay being nice!
K.K. 3.4.20
Jeni, I am writing this note to let you know how much I appreciate the amount of time you spent with me so that I would make the right decisions. Having run my own restaurant for over 16 years, I know how important “word of mouth” is. The decision you helped me to make were […]
Robert D. Eadie 2.8.20
My experience with your agency has been excellent. barb Rabe treated me professionally and with great respect. There is no doubt in my mind that I will be recommending Barb to my friends.
IF 3.2.20
Vicki has been a very helpful agent with all of our insurance questions and needs. She has worked to try and find companies that might keep our premiums at a lower cost.
HSC 2.3
Very helpful; made switching very easy and saved me money in the process. Presented the insurance info in a very informative way. Service 10/10!
AA 1.31
I’ve worked with Jeni for the past seven(??) years and have found her so pleasant, courteous and knowledgeable. I’m very satisfied and comfortable with the decision she helps me make.
SRJ 1.30
I enjoyed visiting with Jenell & looking forward as a customer.
Gary Johnson 2.28.20
Chris does an excellent job managing our account. She is very efficient and knowledgeable and also a very pleasant person to work with. We have always been treated very courteously by all the office staff. Thanks for the great job!!
D&M 2.28.20
So I knew Jack Cole was a great Insurance Agent, but what i didnt expect when i visited his office for the first time was the VIP treatment as soon as I walked in the door! The lady at the front desk (Amanda) said “Hi Nikki”? (I’ve never met her before so I knew Jack told her […]
Nikki Carpenter via Facebook 2.6.20
Vicki helped me with all my insurance needs and updating my business name and contractor license. Couldn’t have done it without her help and knowledge. She’s so awesome, thanks much!
MV 2.26.20
Tackling medical insurance is something no one should have to do! I am grateful for the past several years to have Jeni Olander to do this for my family. The questions answered and the guidance to which policies would work the best for us has been outstanding.
Jean Leustek via Google 2.23.20
I have been a T&C customer since 1970! Since that time I’ve had the pleasure of working with several staff and have never had a bad experience! The current staff we work with are Jeni & Julene – they are both excellent to work with, always looking out for our best interest with integrity and […]
Jerry & Joyce Tvedt 2.20.20
Agent Julene Sperling did a great job finding us better insurance than we had and saved us nearly $300 per year between home and auto. We are happy to be working with them and the change has been painless and smooth.
Kirk Knudsen via Facebook 2.19.20
We have worked with Jeni Olander during open Medicare registration for the past two years. Can’t thank her enough for leading us through the maze of supplemental and Part D insurance. Completely knowledgeable and charming lady representing your (agency.) We will continue with Jeni and recommend her to anyone needing an agent.
C&A 2.13.20
I enjoy the friendliness of the agent, the no-pressure of selling more than a person needs. Local & small town agency. Thanks for what you have done for us!
GM 2.11.20
Friendly and helpful.Saved us money on our car insurance.April is awesome
Beth Fontaine Gault via Facebook 2.6.20
I get all of my insurance, home, auto, and supplemental health, from this agency. I really appreciate that it is home town and community folk who share a history. I recently became able to tap into Medicare, but found it to be inadequate. Jeni O. was a veritable fountain of knowledge of the available options […]
Cecile Cross-Maser – via Facebook 1.21.20
Insurance coverage and policies are constantly changing. There is no way a person can stay on top of it. Our agent Barb Rabe is very friendly, experienced, and knowledgeable in helping guide us through the process of what policies best fit our needs. She also does a fantastic job following up and double checking to ensure […]
Gerry Gangl – via Facebook 2.3.20
Jenell was so very polite and professional. She explained everything so we could understand. Above all, she was considerate of our situation and made us feel confident. We can not thank her enough.
Anonymous – 1.29.20
We made the dreadful inquiry to find alternative insurance options. We dealt with Christina Sundet at the Mora office and she was AMAZING! She made our experience pleasurable, was easy to work with, and timely in her responses. She was able to find us vehicle insurance at over half less than our precious policy. I […]
Tracy Slama Cegla – via Facebook 1.28.20
Very outstanding service, happy to be going through this outfit for insurance. Would highly recommend for anybody; they treat you well and give you the best of options.
Anonymous – 1.24.20
Jeni, was good to see you again. You always listen to us and understand what our needs are. We liked how you were all prepared to show us what our options were, and explained each plan to use fully. Not only that, you were never in a hurry to rush through any of the health […]
Vernon & Dianne Severson – 1.24.20
Thank you! You’ve helped me find cheaper insurance for vehicle & home insurance. You have been very understanding with the house insurance and (getting) renters insurance for now while we are waiting to close on the house. Thank you again, I appreciate everything!
Mikaela Hughes – 1.22.20
It was a pleasure working with Jeni at Town & Country Insurance. She is very knowledgeable and was able to address all of our concerns in a polite & professional manner.
Anonymous – 1.22.20
Jeni helped us with our medical insurance. She was very easy to understand & she is very considerate. When she sad she would call you back, she did. We are pleased with Jeni. Thank you for your help & understanding.
Anonymous – 1.21.20
Jeni – we don’t have to worry about our healthcare. She tells us like it is. We depend on her & your service for health care. Jeni is very friendly and always says hi. We are so thankful for this service. Jeni finds the best service for our money & what works best for us.
Gary & Paulette Skalicky – 1.19.20
We have used Town & Country for our home insurance for quite a few years and knew this is where we would want to go for our health insurance needs once we retired. We found Jeni Olander so helpful at our first meeting. She was so personable, knowledgeable and met our needs right away. Made […]
Doris Brust Rysdam – via Facebook 1.18.20
Town & Country Insurance has been great; I go to Finlayson MN . Jeni and Judy there have been helpful in finding all that my wife and I need for our insurance needs. They are both awesome ladies I believe beyond a shadow of a doubt they really understand their products and how to make […]
Jay Sheehan – via FB 1.18.20
We would like to thank Barb for doing an excellent job on informing us on choosing our medicare plans & supplement. Barb explained the different options available to us & helped us choose the plans that fit us. Again, thanks a lot Barb.
Tom & Sissy Brabec – 1.13.20
Sarah Jerry from Town & Country Insurance was extremely helpful, thorough and went above what we needed! She understood our situation ~ and did this right before Christmas!
Anonymous – 1.13.20
I have been a customer of Town & Country for quite a few years. Jeni with my medical & Rachel for my truck. I’ve never had a problem – only wonderful service, that I can trust. I feel very “safe” with them handling any of my problems or questions! It’s a tremendous company! You can […]
Christine Evans – 1.10.20
Christy Sundet was very easy to talk to about my insurance needs. very professional atmosphere. Felt welcomed right when I walked into the door. Thank you.
Anonymous – 1.8.20
We first started with your company just recently, and I would like to (say) that we have been treated very kindly, very well. There’s been no problems with anything. Any questions I had were answered right away. We had a lot of patience & professionalism dealt towards us & I want to have you pass […]
P.W. – 1.8.20 (via voicemail)
They are always very well informed and helpful. They find the best insurance that meets my needs. I recommend them highly. The service is great.
Barbara Jeppesen – 1.4.20 from Google
Jennifer was knowledgeable, quick to get back to me and polite. A good experience working with her.
Jason Jacobs – 1.2.20 from Google
Jenny O. (does) an awesome job, Helping with our Health Ins. Very Glad for her help!
Gary & Jill Smetana – 1/2/20 from Google
We had the best help. Thank you Barb!
Anonymous – 1.1.20
Jeni is an absolutely wonderful asset to your insurance (agency.) She is so helpful in everything I have asked for help with. She gives 100% of herself.
Myrna Williamson – 12/31/19
Lyne & I are very happy with the help & service we get from Jeni & her office. She helps us with insurance plans – this service is great.
Lee & Lyne Johnson – 12/26/19
All was a good experience. Accurate, knowledgeable & friendly, thanks!!
Anonymous – 12.24.19
Jeni has always gone out of her way to help me. She called this year on Humana and saved me $20 per month. She is always very pleasant & professional in her job. I would highly recommend her.
Anonymous – 12.22.19
Jeni is a very helpful agent. She helped me with my health insurance needs. She made the process easy to understand. It was great to talk to someone face to face. I didn’t know there were so many options. Thank you so much.
James Kolinski – 12.21.19 via Google
My husband and I have worked with Jeni Olander at Town & Country Insurance for several years. She has been simply wonderful in helping us negotiate our way through medical insurance coverage. She has been able to provide us with straight-forward answers to our questions and given us comparative information on our options to help […]
Anonymous – 12.20.19
Jeni is very knowledgeable and extremely efficient and helpful. Don’t know how we would have gotten through the maze of MN Sure and the passage through to Medicare without her. Thanks so much Jeni. We are forever in your debt. You are one in a million!
Deb Pearson – 12.20.2019 via Google Review
We had flooding at our cabin and the furnace was damaged along with our water heater. Town & Country was fantastic in evaluating our situation and getting us a check quickly to cover the damage. I highly recommend Town & Country if you are looking for a great dependable insurance company!
Terry Langlie – 12.20.19 via Google
Jeni, you have been very helpful to both of us an we very much appreciate the wonderful service you provide. We thank you! Also, we have all our insurance needs provide by Town & Country – we are both well satisfied. Merry Christmas – Happy New Year – God Bless
Anonymous – 12/20/19
Julene always has a friendly smile and is very knowledgeable pertaining to insurance questions that I occasionally have (in regards) to my policies.
Pam Vojvodich – 12.19.19
I felt I was well-served by Town & Country.
Anonymous – 12.18.19
The staff at Town & Country Insurance in Hinckley MN are so supportive and helpful. They are quick to respond to any requests and always give us good direction and information. We wouldn’t go anywhere else!
Susan Foss – 12.16.19 via Google
Always great service. You have a question for Barb, she has the answer. Great service. She’s there for you anytime. Very pleased with the company.
Doug & Sandy Langebach – 12.9.19
I am extremely grateful for both Jeni Olander and Joni Smith for their expertise in handling my insurance needs. They were both so helpful!
Bonnie Mohr – 12.9.19 via Google
“Friendly people who are interested in going all out to help.”
Jay Sheehan – Via Facebook 12.6.19
You did fantastic! The wonderful customer service your staff provides is the reason we’ve continued as your customers for many years. Like everyone, we’re constantly bombarded with mail, television advertisements etc. encouraging us to switch to this or that insurance company. Yes, we MIGHT be able to save a few dollars here or there, but […]
Bob and Debbie Gagne – 12.3.2019
Barb has been such a help, we rely on her to let us know what is best for us. We have full faith in her decision. We have a good plan.
LH – 11.28.19
The user didn’t write a review, and has just left a (5-star) rating.
Kelli Anderson – Via Google 11.26.19
We had a very pleasant visit with Barbara Rabe. She was very helpful with our medical needs for 2020. She did all the work & signed us up for next year’s medical. If we have any problems she said we could call her anytime. We give her high marks for all she did for us. […]
AN & DN – 11.25.19
I was in your office on the 11th and Jenell pointed out some things I didn’t know about our insurance policies and some additional coverage for our furnace, appliances & TV. I was very pleased!!
Anonymous – 11.20.19
“Being new I know the agents I saw were awesome!! I hope things will keep going like we hope . Happy to have our insurance needs close and agents that look out for us . Thank you for asking.”
JS – 11.13.2019
Barb Rabe has made my transition to Medicare worry-free! Her knowledge of the supplement options made it easy for me to choose the one that fits me best. Thank you!
Dave Hogberg – 11.12.19
Jessica was a big help to us/me! Had never had to “shop” for insurance & she really walked us through it. Very friendly & kind!
Penny Hagfors – 11.8.19
The user didn’t write a review, and has just left a (5-star) rating.
Vonnie Vayder – Via Google 11.7.19
Jeni is a very helpful agent. She helped me with my health insurance needs. She made the process easy to understand. It was great to talk to someone face to face. I didn’t know there were so many options. Thank you so much.
James Kolinski – Via Google 11.4.19
Joni at Town & Country was great to work with. She worked hard to meet our needs. Was very patient and got us the best deal. Not only was she able to save us money ($200 a month) but we are also covered far better than with our previous company. We’re very happy!
Krista Brandt – Via Google
Sarah was very helpful in fulfilling my insurance need on my restored ’71 Bronco. Again, many thanks!
Mike Wolter – 11.4.19
Gabe was awesome! Great to deal with and (he) had our interests in mind. Thanks!
Marv & Mary Ann Nelson – 11.4.19
My experience with Town & Country Insurance has been good. I appreciate how they reach out and work with you to ensure your questions & concerns are taken care of.
NS – 11.1.19
Jenell did a great job! Give her 100% grades!
Jay Wicklander – 10.31.19
Sarah did an excellent job helping me find a new company when EMC changed course. The car insurance was great but the house was higher than I expected it to be, but it’s not her fault…
Don Olson – 10.21.2019
Was happy to find someone who helped us with all our insurance needs. Hope to have you for a long time! She got back to us on our questions. If our insurance doesn’t go up much, we will stay with Town & Country for a long time. We got more insurance (coverage) for less money […]
W&D – 10.19.19
I was very satisfied with my agent explaining to me; she is very good at her job. She was very efficient at finding me a new (carrier.) Thanks!
Anonymous – 10.19.19
I just listened to Barb’s video about Medicare that came with your newsletter. I just wanted to let you guys know that I thought it was excellent. Thanks!
BL – 10.17.19
I was well-informed of my insurance options with Town & Country. I would certainly recommend them and their agents. The service I received was greatly appreciated.
Anonymous – 10.17.19
Whatever we need, we are confident that Joni knows how to handle it and be there to follow up to keep us covered.
Dave & Jean – 10.10.19
You’re the best agent I have talked to personally, and gave me all the different options available for different situations. You didn’t push me to take anything that you offered. You did good!
Walter Peterson – 9.27.19
We were referred by our builder to Nate, to see about insuring our cabin that is currently under construction. Our insurance company for the past 10-years (plus) offered nothing what would provide coverage on the new cabin until after completion. With zero pressure, Nate offered us quotes on the cabin being built as a separate […]
Kimberly & Gary Lewis – 9.30.19
I got help getting a better insurance policy to cover my place. She took time to help me get this.
Anonymous – 9.26.19
They have the best customer service. We have done our business insurance through them for eight years. Nate goes above and beyond for us.
GB Directional Services (via Instagram) 9.25.19
Christy was helpful and sent me quotes quickly.
Anonymous – 9.20.19
We were very pleased with our last visit. When we acquired our new house policy, we felt that Julene was very thorough. She showed us several options and we liked having the ability to choose a policy that fit our needs.
Bob & Sue – 9.11.19
Their commitment to their customers. Julene helped me negotiate lower rates for both auto and home insurance, working through her lunch break to do her best for me. I so appreciate T&C. Thank you for such commitment.
RH via Facebook – 9.10.19
I want to thank (Julene) so very much for taking so much time last week to help me find better insurance at a reduced rate. I can’t fully express how much this means to me. Saving even a little bit goes a long way in this household. Thank you for your patience and perseverance. I […]
Ruth Hagfors – 9.10.19
Jenell Carlson is my agent. I called go get a quote; she was very nice, took my info, (and) called me back in a timely fashion with a quote. I was very happy with (her.) She then helped me get everything processed and done. Great experience! Jenell was very nice, helpful and professional through the […]
Bobby Jo Talmage – 9.10.19
T&C has been very helpful for business and family! And all are very nice & welcoming.
Jessie Kordiak – 9.6.19
I needed my car on the road ASAP, & not only that, a family member was paying for it from out of state. Judy made the process painless & seamless. Within 24 hours, my vehicle was insured, title transferred to MN, registered, tabbed, and I was safely driving on MN’s roads. Judy was absolutely confidant […]
Kelly Burkman – 9.5.19
I had very good service & would tell others about your company.
Roy Underdahl – 9.4.19
Caring, professional & very good at what you do. We left a company we’d been with forty years because of your help saving money, and much more. Tailored coverage for our needs for home, auto, seasonal properties & umbrella plans. We are now beginning work with Life Insurance. Finest and best of Insurance offices we’ve […]
Craig & Nancy Byers – 8.16.9
Our agent was exceptionally polite and answered all we asked. I will definitely tell people what a great job she did for us. Jenell (agent) was very professional in completing all paperwork and fun to visit with too! Thank you!
Anonymous – 8.23.19
I was extremely pleased with how everything was explained & done. Very good experience!
Anonymous – 8.20.19
Was happy to have all my questions answered today. Friendly & best explanation of terms & changes. Good afternoon of laughs and free cups!
Anonymous – 8.20.19
The people at Town & Country were very helpful and good. They explained all the facts carefully & fully… to understand all the facts & ways of Medicare. Answered all (of) my questions.
Mary Peterson – 8.20.19
Julene is very helpful, friendly & easy to talk to. Thank You for all your help.
Anonymous – 8.16.19
We worked with Sarah who was professional and courteous. It was a good experience.
Anonymous – 8.17.19
I just appreciate the upfront honesty that you people in the company provide. Helping us save money is always a huge benefit and makes life a little bit easier! Thank you very much!
Craig Bouillard – 8.16.19
I, too, would like to thank T&C for all the help and courtesy we have received over the many years. Prior to this experience, we belonged to a LARGE insurance company for about 20 years. Never a claim, never a problem. But our daughter was on her way to high school one day, and did […]
Darlene Collis ~8.15.19
Polite – Efficient.
Anonymous ~ 8.12.19
Did a great job!
Glenn Bauer ~ 8.13.19
We arrived at Town & Country in Mora (Minnesota) to sign papers for a new insurance company. Jenell carlson was very polite and kind to our grandboy (6 years old.) When we left her office, we felt very informed about everything. Explanations were down-to-earth language. We left with a peaceful feeling that we are in […]
Anonymous ~ 8.9.19
Thank you Rachel, for your help with insurance. You’re very kind. Thank you again, God bless.
Gary Fierstine ~ 8..1.19
Vicki has been absolutely excellent to work with on my business insurance. She always stays in touch for my renewals and insurance updates! Vicki is great to work with!
Amy Perrine ~ 8.2.19
Jeni was able to help us navigate our search for the best Medicare Supplement Insurance plan, taking into consideration the multi(ple) expensive meds Tom takes. She was a great resource & help!
Tom & Lee Scheunemann ~ 8.2.19
Concern & service were fantastic! Best item? Your agency saved me $200 a year on auto! Having my homeowner’s quoted now. Thank you!
“Cilla” Moseley ~ 8.2.19
We have been with Town & Country for many years and their service is outstanding. Jenni is an amazing person with a wealth of knowledge. She has guided us through a very complicated health insurance system. She does it with grace, intelligence and humor. We leave our appointments secure in the knowledge that Jenni has […]
Susan – 9.8.19
I needed my car on the road ASAP, and not only that, but my family from Montana was helping me by paying for it. Town & Country was there for us, and in less than 24 hours, my car was insured, titled in MN from WA, registered, tabbed, and safely on the roads! Judy was […]
Kelly -9.6.19
Chris is super to work with. She knows her industry well and makes sure her clients have the best coverages to meet their needs. Highly recommend!
Patience Grilles – September 2018
We arrived at Town & Country in Mora, Minnesota to sign papers for a new insurance company. Jenell Carlson was very police & kind to our grandson (6 years old.) When we left her office, we felt very informed about everything. Explanations were down to earth language. We left with a peaceful feeling that we […]
Anonymous – 8.9
Thank you Rachel, for your help with insurance, you’re very kind. Thank you again Rachel. God Bless.
Gary F. – 8.1
Jeni was able to help us navigate our search for the best Medicare Supplement Insurance plan, taking into consideration the multi expensive meds Tom takes. She was a great resource & help!
Tom & Lee S. – 8.2
Concern & service were fantastic! Best item? Your agency saved me $200 a year on auto! Having my homeowner’s quoted now. Thank you!
Ann M. – 8.2
Rosie & I have been with you Agency for Two years. Gabe and the rest of your team have been great to work with. Good job in putting your team together.