We first started with your company just recently, and I would like to (say) that we have been treated very kindly, very well. There’s been no problems with anything. Any questions I had were answered right away. We had a lot of patience & professionalism dealt towards us & I want to have you pass […]
They are always very well informed and helpful. They find the best insurance that meets my needs. I recommend them highly. The service is great.
Jennifer was knowledgeable, quick to get back to me and polite. A good experience working with her.
Jenny O. (does) an awesome job, Helping with our Health Ins. Very Glad for her help!
We had the best help. Thank you Barb!
Jeni is an absolutely wonderful asset to your insurance (agency.) She is so helpful in everything I have asked for help with. She gives 100% of herself.
Lyne & I are very happy with the help & service we get from Jeni & her office. She helps us with insurance plans – this service is great.
All was a good experience. Accurate, knowledgeable & friendly, thanks!!
Jeni has always gone out of her way to help me. She called this year on Humana and saved me $20 per month. She is always very pleasant & professional in her job. I would highly recommend her.
Jeni is a very helpful agent. She helped me with my health insurance needs. She made the process easy to understand. It was great to talk to someone face to face. I didn’t know there were so many options. Thank you so much.
My husband and I have worked with Jeni Olander at Town & Country Insurance for several years. She has been simply wonderful in helping us negotiate our way through medical insurance coverage. She has been able to provide us with straight-forward answers to our questions and given us comparative information on our options to help […]
Jeni is very knowledgeable and extremely efficient and helpful. Don’t know how we would have gotten through the maze of MN Sure and the passage through to Medicare without her. Thanks so much Jeni. We are forever in your debt. You are one in a million!
We had flooding at our cabin and the furnace was damaged along with our water heater. Town & Country was fantastic in evaluating our situation and getting us a check quickly to cover the damage. I highly recommend Town & Country if you are looking for a great dependable insurance company!
Jeni, you have been very helpful to both of us an we very much appreciate the wonderful service you provide. We thank you! Also, we have all our insurance needs provide by Town & Country – we are both well satisfied. Merry Christmas – Happy New Year – God Bless
Julene always has a friendly smile and is very knowledgeable pertaining to insurance questions that I occasionally have (in regards) to my policies.
I felt I was well-served by Town & Country.
The staff at Town & Country Insurance in Hinckley MN are so supportive and helpful. They are quick to respond to any requests and always give us good direction and information. We wouldn’t go anywhere else!
Always great service. You have a question for Barb, she has the answer. Great service. She’s there for you anytime. Very pleased with the company.
I am extremely grateful for both Jeni Olander and Joni Smith for their expertise in handling my insurance needs. They were both so helpful!
“Friendly people who are interested in going all out to help.”
You did fantastic! The wonderful customer service your staff provides is the reason we’ve continued as your customers for many years. Like everyone, we’re constantly bombarded with mail, television advertisements etc. encouraging us to switch to this or that insurance company. Yes, we MIGHT be able to save a few dollars here or there, but […]
Barb has been such a help, we rely on her to let us know what is best for us. We have full faith in her decision. We have a good plan.
The user didn’t write a review, and has just left a (5-star) rating.
We had a very pleasant visit with Barbara Rabe. She was very helpful with our medical needs for 2020. She did all the work & signed us up for next year’s medical. If we have any problems she said we could call her anytime. We give her high marks for all she did for us. […]
I was in your office on the 11th and Jenell pointed out some things I didn’t know about our insurance policies and some additional coverage for our furnace, appliances & TV. I was very pleased!!
“Being new I know the agents I saw were awesome!! I hope things will keep going like we hope . Happy to have our insurance needs close and agents that look out for us . Thank you for asking.”
Barb Rabe has made my transition to Medicare worry-free! Her knowledge of the supplement options made it easy for me to choose the one that fits me best. Thank you!
Jessica was a big help to us/me! Had never had to “shop” for insurance & she really walked us through it. Very friendly & kind!
The user didn’t write a review, and has just left a (5-star) rating.
Jeni is a very helpful agent. She helped me with my health insurance needs. She made the process easy to understand. It was great to talk to someone face to face. I didn’t know there were so many options. Thank you so much.
Joni at Town & Country was great to work with. She worked hard to meet our needs. Was very patient and got us the best deal. Not only was she able to save us money ($200 a month) but we are also covered far better than with our previous company. We’re very happy!
Sarah was very helpful in fulfilling my insurance need on my restored ’71 Bronco. Again, many thanks!
Gabe was awesome! Great to deal with and (he) had our interests in mind. Thanks!
My experience with Town & Country Insurance has been good. I appreciate how they reach out and work with you to ensure your questions & concerns are taken care of.
Jenell did a great job! Give her 100% grades!
Sarah did an excellent job helping me find a new company when EMC changed course. The car insurance was great but the house was higher than I expected it to be, but it’s not her fault…
Was happy to find someone who helped us with all our insurance needs. Hope to have you for a long time! She got back to us on our questions. If our insurance doesn’t go up much, we will stay with Town & Country for a long time. We got more insurance (coverage) for less money […]
I was very satisfied with my agent explaining to me; she is very good at her job. She was very efficient at finding me a new (carrier.) Thanks!
I just listened to Barb’s video about Medicare that came with your newsletter. I just wanted to let you guys know that I thought it was excellent. Thanks!
I was well-informed of my insurance options with Town & Country. I would certainly recommend them and their agents. The service I received was greatly appreciated.
Whatever we need, we are confident that Joni knows how to handle it and be there to follow up to keep us covered.
You’re the best agent I have talked to personally, and gave me all the different options available for different situations. You didn’t push me to take anything that you offered. You did good!
We were referred by our builder to Nate, to see about insuring our cabin that is currently under construction. Our insurance company for the past 10-years (plus) offered nothing what would provide coverage on the new cabin until after completion. With zero pressure, Nate offered us quotes on the cabin being built as a separate […]
I got help getting a better insurance policy to cover my place. She took time to help me get this.
They have the best customer service. We have done our business insurance through them for eight years. Nate goes above and beyond for us.
Christy was helpful and sent me quotes quickly.
We were very pleased with our last visit. When we acquired our new house policy, we felt that Julene was very thorough. She showed us several options and we liked having the ability to choose a policy that fit our needs.
Their commitment to their customers. Julene helped me negotiate lower rates for both auto and home insurance, working through her lunch break to do her best for me. I so appreciate T&C. Thank you for such commitment.
I want to thank (Julene) so very much for taking so much time last week to help me find better insurance at a reduced rate. I can’t fully express how much this means to me. Saving even a little bit goes a long way in this household. Thank you for your patience and perseverance. I […]
Jenell Carlson is my agent. I called go get a quote; she was very nice, took my info, (and) called me back in a timely fashion with a quote. I was very happy with (her.) She then helped me get everything processed and done. Great experience! Jenell was very nice, helpful and professional through the […]
T&C has been very helpful for business and family! And all are very nice & welcoming.
I needed my car on the road ASAP, & not only that, a family member was paying for it from out of state. Judy made the process painless & seamless. Within 24 hours, my vehicle was insured, title transferred to MN, registered, tabbed, and I was safely driving on MN’s roads. Judy was absolutely confidant […]
I had very good service & would tell others about your company.
Caring, professional & very good at what you do. We left a company we’d been with forty years because of your help saving money, and much more. Tailored coverage for our needs for home, auto, seasonal properties & umbrella plans. We are now beginning work with Life Insurance. Finest and best of Insurance offices we’ve […]
Our agent was exceptionally polite and answered all we asked. I will definitely tell people what a great job she did for us. Jenell (agent) was very professional in completing all paperwork and fun to visit with too! Thank you!
I was extremely pleased with how everything was explained & done. Very good experience!
Was happy to have all my questions answered today. Friendly & best explanation of terms & changes. Good afternoon of laughs and free cups!
The people at Town & Country were very helpful and good. They explained all the facts carefully & fully… to understand all the facts & ways of Medicare. Answered all (of) my questions.
Julene is very helpful, friendly & easy to talk to. Thank You for all your help.
We worked with Sarah who was professional and courteous. It was a good experience.
I just appreciate the upfront honesty that you people in the company provide. Helping us save money is always a huge benefit and makes life a little bit easier! Thank you very much!
I, too, would like to thank T&C for all the help and courtesy we have received over the many years. Prior to this experience, we belonged to a LARGE insurance company for about 20 years. Never a claim, never a problem. But our daughter was on her way to high school one day, and did […]
Polite – Efficient.
Did a great job!
We arrived at Town & Country in Mora (Minnesota) to sign papers for a new insurance company. Jenell carlson was very polite and kind to our grandboy (6 years old.) When we left her office, we felt very informed about everything. Explanations were down-to-earth language. We left with a peaceful feeling that we are in […]
Thank you Rachel, for your help with insurance. You’re very kind. Thank you again, God bless.
Vicki has been absolutely excellent to work with on my business insurance. She always stays in touch for my renewals and insurance updates! Vicki is great to work with!
Jeni was able to help us navigate our search for the best Medicare Supplement Insurance plan, taking into consideration the multi(ple) expensive meds Tom takes. She was a great resource & help!
Concern & service were fantastic! Best item? Your agency saved me $200 a year on auto! Having my homeowner’s quoted now. Thank you!
We have been with Town & Country for many years and their service is outstanding. Jenni is an amazing person with a wealth of knowledge. She has guided us through a very complicated health insurance system. She does it with grace, intelligence and humor. We leave our appointments secure in the knowledge that Jenni has […]
I needed my car on the road ASAP, and not only that, but my family from Montana was helping me by paying for it. Town & Country was there for us, and in less than 24 hours, my car was insured, titled in MN from WA, registered, tabbed, and safely on the roads! Judy was […]
Chris is super to work with. She knows her industry well and makes sure her clients have the best coverages to meet their needs. Highly recommend!
We arrived at Town & Country in Mora, Minnesota to sign papers for a new insurance company. Jenell Carlson was very police & kind to our grandson (6 years old.) When we left her office, we felt very informed about everything. Explanations were down to earth language. We left with a peaceful feeling that we […]
Thank you Rachel, for your help with insurance, you’re very kind. Thank you again Rachel. God Bless.
Vicki has been absolutely excellent to work with on my business insurance. She always stays in touch for my renewals and insurance updates. vicki is great to work with!
Jeni was able to help us navigate our search for the best Medicare Supplement Insurance plan, taking into consideration the multi expensive meds Tom takes. She was a great resource & help!
Concern & service were fantastic! Best item? Your agency saved me $200 a year on auto! Having my homeowner’s quoted now. Thank you!
Rosie & I have been with you Agency for Two years. Gabe and the rest of your team have been great to work with. Good job in putting your team together.
Jenell did a very good job explaining everything very professionally.
Jenell was very professional and explained everything to me.
Jenell was awesome; she helped me through this process, and helped me with questions I always seemed to have. Thank you!! 🙂
Did a great job.
Jenell got me in quick; was very clear & to-the-point and provided friendly and pleasurable service.
I was very pleased [with] how you explained everything.
We really appreciate the help you gave us today, and for your courtesy and knowledge.
This lady, Jenell, put up with me calling & asking questions and coming in to sign paperwork and I ended up leaving without insurance because I hadn’t been prepared for any unexpected costs (which appeared [to be] due to my parents’ records,) but she still helped me out with a smile the whole time! I […]
I felt very welcomed and at ease with our insurance agent, Rachel. I was treated professionally from the minute I walked in the door until the time I left. Rachel’s smile, personality and knowledge regarding our insurance certainly gave me the desire to return. I look forward to working with her in the future.
Vicki was extremely helpful in guiding me through the process of picking and choosing what items I truly needed for my business insurance. She was very kind, as well as knowledgeable throughout the entire process.
We have been working with April for several years now and she has always been so helpful, quick to respond and very knowledgeable. Would definitely recommend this agency!
Vicki Marks provides excellent customer service – she follows up to make sure all my insurance needs are met – which I appreciate. I am very happy with her as my agent.
Both Personal and Business, Nate has done an outstanding job! And looks good on a billboard! 🙂
I have truly enjoyed working with your agency for my insurance. Judy went the extra mile for me, and I appreciate it. I certainly recommend the agency to anyone looking for personal service to insure vehicles or your home.
I was provided prompt and professional help in finding car and house insurance. Which was very helpful and much appreciated. Thank you
Nate & April have been very helpful with our business and personal needs.
Rachel helped me get the insurance I needed. She was very helpful & delightful to work with! Ashley is so helpful and friendly. I am always happy with anyone I talk to or (who has) helped me when I have come in! Thank you to all!
Joni has been great! (thumbs up!)
Excellent service. Thank you so much.
Very good!
Vicki did an excellent job of explaining changes in our insurance for the church and rate changes. Vicki’s friendliness and willingness to always make sure our church is getting the best coverage for the least amount of money is greatly appreciated!
You explored everything so good that I didn’t have any questions when we were through talking. That’s a real big help to me!
Barb Rabe helped us immensely with figuring out our Medicare options. Always available and took time to explain answers. Quick to get back. We also have our home & auto; Christina is wonderful too! We hope to be with T&C for many years!
I met with Vicki Marks to review our insurance policy for Rosehill Cemetery. Vicki was very thorough and we found some areas where we were able to reduce the premium. I thought Vicki was very courteous and professional during the review. Also, I received a follow-up letter very promptly, reflecting the changes to the policy. […]
Just a quick note to thank you (Nate) for the excellent job you’re doing for us personally & professionally with our complex insurance needs!
I am 1,000% satisfied with the job you’ve done for me and my insurance needs. Your knowledge of the industry and what would work well for me is incredible, I don’t know how you can keep it all straight but you do, and I appreciate all of your time and efforts. Plus you put up […]
I was put at ease from the moment I walked into the office until our meeting was over. All of my questions were answered and some suggestions were made and I agreed to them because they made sense. I appreciated and enjoy that type of understanding and helpfulness!
My experience was great. Rachel was very informative and helpful. Very nice and made my experience actually fun for doing insurance! Thanks again!
Jenell was very polite & went through my policy with care and understanding of the type of policy I was getting through Progressive.
Very friendly staff. They make you feel really comfortable and taken care of. Amanda is super friendly on the phones and Jenell is excellent with getting me set up with the policies needed, and very nice and personable. Thank you Mora office!
Town & Country Insurance is a good place to insure your “stuff”… they are kind and considerate and trustworthy!!!!….I give them 5 [stars]!!
Jeni was very helpful in finding health insurance … She was knowledgeable in what we would need and found policies that were affordable for us. She completed all the paperwork quickly. Everything went through smoothly and was completed in one visit.
The whole staff, and Rachel in particular, are very knowledgeable and very professional. They are also extremely caring.
Any contact with Town & Country for us has always been positive. All of the agents are friendly, knowledgeable and helpful. A person always answers the phone, which is a big plus. Thank you to all!
Barb was very informative & helpful. She made my decision on a medical plan much easier. Thanks Barb.
Rachel Herzfeldt-Skog has been our homeowners and automobile insurance agent for a number of years now and we appreciate her expertise and excellent service. It has always been a pleasure doing business with her and the people at Town & Country.
Thank you Christy Sundet for wonderful service in getting our insurance. She is always there when you need help with Insurance & Questions. Excellent Service! Thank you!
Very easy to get started. Everyone was kind and polite. Would recommend to all.
I’d like to start out with: Town & Country Insurance is a great company to handle your insurance needs! We have a business in the cities and we choose to use Town & Country in Hinckley because they really care about us and our needs Gabe Cessna and Vicki Marks are a great asset to […]
Wow, wow, WOW!!! Jim & I were welcomed by the warmth of a small town love & concern for our transition back to Minnesota by Barb Rabe. We felt she had our interests primary and very professionally walked us through each policy we might choose. We are so blessed. Thank you.
Julene, we were happy with your service and feel the prices were fair & competitive.
Christy was very knowledgeable and helpful in securing appropriate coverage at a good rate.
Gabe and Town & Country Insurance in Hinckley are absolutely stellar to work with. First-rate service with everything from quotes, follow-through, and finding the best insurance policy to fit your needs. Super impressed with their professionalism and promptness. If you are looking for great insurance professionals who genuinely care about your business and you as […]
My agent Jenell Carlson was great. She explained everything in detail so I could understand it. She even stayed longer to make sure (my family & I were) insured.
Beats the (H-E-Double Hockey Sticks) out of Progressive.
Very good experience buying insurance. Saved a lot by switching to Auto-Owners Insurance Co. Christy, you’re the best!
Yes! (I recommend Town & Country Insurance) Our agent was amazing!
Jenell helped me with my car insurance and AAA. Also, with house insurance. She made points of concern I wouldn’t have known of. Thank you!
You did an awesome job of helping us & giving all the options available for us. Your facility and employees are friendly and helpful, which makes doing insurance with you all a pleasure. Thanks so much for your time & help.
We already have our home & car insurance with Heidi Jean. I walked in & spoke to Jessica Loyas about new health insurance. Jessica navigated the MN Sure website for me and it was a great experience! Jessica was knowledgeable in the healthcare field. T&C can help you with all Insurance Needs!
Thank you Joni you are Awesome!
Very satisfied with service.
We have worked with April and Nate; they are both great to work with. Very personable, and care about our needs! Many others in the office are very kind and great places to go in for business. We get great service and are very pleased with our insurance policies here.
We have worked with April and Nate; they are both great to work with. Very personable, and care about our needs! Many others in the office are very kind and great places to go in for business. We get great service and are very pleased with our insurance policies here.
Very thorough & explained things when needed.
Jeni, I really enjoyed our meeting. You were very cordial and are knowledgeable about the insurance we were considering. My problem is people tell me “you should have went to this person or that person”. I pay $90/mo and everything is covered (great coverage). What’s up with that?
Rachel was very professional, helpful and timely. My calls to Town & Country are answered by a friendly receptionist. I’m always treated like a valued customer.
We always feel like your agency has our back, whether it’s a consult to make sure we have appropriate coverage or during a crisis time when we really need your comfort or advice. Thank you Julene for your time and efforts
Town & Country Insurance is locally owned & operated. Whenever we have questions or issues it is nice to be able to talk to someone in person. The staff is quick to return communication. When we hit a deer and bear after business hours, we knew we could call the agent and get some info. […]
Since I’ve been a customer with Town & Country, they (April) always looks out for me. Can’t thank them enough and the very nice greeting when entering the office too! Saving me money seems to be their mission. 🙂
We appreciate greatly the services provided by Jeni Olander. We have complete confidence in her knowledge and value her advice. Insurance options’ particularly health insurance options, can be confusing. We benefit from her assistance.
Joni & Jeni go above and beyond!! When it comes to new or changing insurances and policy questions, they’re right there when you need them! 🙂 They come highly recommended!!!
Jeni is amazing! She helped me get through a health insurance renewal that I’d been dreading all year. She was extremely responsive and helpful. Can’t recommend her highly enough.
Fast and courteous service. Nate is very responsive to our insurance needs and always a pleasure to deal with.
The Town & Country team are always helpful and looking out for our agency’s interest. Making sure we’re getting the best coverage for our dollars, performing risk assessments or responding to claims – always fast & competent service!
I appreciate the way the employees always take time to answer my questions. Judy Hartl is my agent and she calls me to explain stuff.
Agent Julene Sperling (Mora office) helped me cut my six month auto premium down from $720.00 to $414.00. A big, Thank you, Julene! What more need be said?
We have been with Town & Country insurance since 2004 and have been very satisfied. Our insurance agent is Julene Sperling and she does an excellent job (on) both house and auto insurance. We are very happy and satisfied (with) what she has suggested for us on coverage and everything.
They are very helpful. When I call they get it done right away. They are very respectful & polite. Thank you.
Jeni was very helpful and is available to talk with and advise us at any time. Thank you!
Jeni has been a valued resource as we move thru changes in our insurance coverage. She has provided options and input while being impartial on our choices. She truly has been a pleasure to work with and we plan on having more involvement with her and Town & Country in the future.
