Meet Jenell
In Jenell's words...
- Earning my Certified Insurance Service Representative (CISR) designation in 2019.
What docustomers have to say?
Shannon Novak – May 2025
I have had a great experience with Town & country Insurance. I have been a customer for over 20 years, and will continue my business with your company. Jenell is an exceptional agent that goes the extra mile. **Customer Since 1996**
Lavon Pace – May 2025
It’s nice to have insurance in my home town. Jenell was very knowledgeable and kind, we even had a laugh or two. It’s nice doing business with a friendly person. **Customer Since 2025**
Bruce Floyd – May 2025
We needed to find another home insurance. I contacted Town & County for some quotes. I received more than one quote in a few days. After I received the quotes there was no pressure to make a decision. It took me a few weeks to review and decide. I made an appointment to discuss my […]
Judy Jacobson – May 2025
Jenell was great, she was fast, efficient and explained everything to us. I would recommend her to anyone! **Customer Since 2025**
Robert Diede – April 2025
Been with the company for many years, very pleased. **Customer Since 1997**
Amber Manning – March 2025
Jenell is an awesome agent! My experience with her was pleasurable. She was quick, efficient, extremely knowledgeable, and friendly. Her willingness to go the extra mile for her customers shows, and is appreciated. Thanks so much Jenell! **Customer Since 2025**
Brandy Gentry – February 2025
I am so happy I called. Mrs. Jenell was so friendly and helped me find exactly what I needed. Definitely coming back for all my insurance needs! 🙂 **Customer Since 2025**
Regina Rose – February 2025
Jenell is the Best!!! **Customer Since 2025**
Timothy Grauel – February 2025
Very reassuring and confident in our talk over the phone. Friendly, very easy to understand, and a good base insurance company for a home town. **Customer Since 2025**
Rene Athman – January 2025
Jenell was very polite and helpful with all my insurance needs. **Customer Since 2009**
Todd Heikes – December 2024
Very friendly, needed insurance right away and had it 45 minutes later. Friendly, fast, and professional. **Customer Since 2024**
George Lee – December 2024
Service is good. **Customer Since 2016**
Alfred Bryant – November 2024
Jenell is a very knowledgeable person. Very friendly. Explained everything very well. Pleasure to do Business with her! **Customer Since 2024**
Stephen VanAlstine – November 2024
Things went very well! **Customer Since 2023**
David Pauley – October 2024
Started out just looking. Jenell was recommended by a coworker and when we first met Jenell was just amazing. Very knowledgeable, super friendly. Jenell is very down to earth next door neighbor kind of friendly. I don’t usually recommend anyone but I would definitely recommend both Jenell and Town & Country. **Customer Since 2024**
Roger Olson – October 2024
I spoke with Jenell today and she was very friendly and extremely helpful. She helped me set up a policy quickly and easily. 10/10 Highly recommend. **Customer since 2016**
Julie Evangelista – August 2024
I was referred by a friend to Jenell, she was absolutely amazing. She was very thorough. Explained things to me I was not aware of with auto insurance. She has a great personality, made me feel like she really cares. Best insurance agent I have ever dealt with, will for sure recommend her to friends […]
Donald Johnson – August 2024
Great! **Customer Since 2011**
Charlotte Norberg – August 2024
Ratings – (#10) top. Very helpful on what I needed and on time with all. **Customer Since 2001**
Roger Johnson – August 2024
My agent Jenell was very informative, helpful, and made the process very simple and fast. **Customer since 2024**
After-School Safety
After-School Safety Tips for Parents and Kids Parents, class has been back in session in Minnesota for nearly a month, so you’ve likely already reviewed the basic safety tips for kids who walk or bus to and from school. Those tips, of course, are: Walk with a buddy Stay in well-lit areas Never accept a […]
What To Do If You Have A Claim
As you know – accidents happen. It is our job to help you through what happens “after.” Here are a few FAQs and steps to follow if/when you have a claim. Q. I’ve been in an accident – what now? A. Start by reporting your claim to your agent. They need to know: When & […]
August 1: Hands-Free Cell Phone Law
Hands-Free Minnesota! Did You Know? Minnesota law will require drivers to put down their phones and go hands-free while driving. The state’s hands-free cell phone law takes effect August 1 and makes Minnesota the 19th state, along with Washington, D.C., to enact laws regarding hands-free use while driving. We at Town & Country Insurance care […]