We were referred by our builder to Nate, to see about insuring our cabin that is currently under construction. Our insurance company for the past 10-years (plus) offered nothing what would provide coverage on the new cabin until after completion.
With zero pressure, Nate offered us quotes on the cabin being built as a separate policy, and then as a bundle with our current home and autos. With a very small yearly rate increase, we purchased much better, more complete coverage on all – which includes an umbrella policy as well.
As luck would have it, we had the opportunity to test reliability and efficiency of the new coverage in short order. Less than 2 weeks after coverage was put into effect (and prior to actual payment on the policies), a large tree branch fell onto my car during a storm, hugely denting my hood and front quarter panel. I emailed pics to Nate and the following morning he’d filed a claim for me, assuring me he’d follow up in the next couple of days to be sure I’d heard from a claims adjustor. When he checked back with me 2 days later, and Appraiser had already been to my house and I’d received an estimate and the complete information needed for the repair service of my choice to get started on the work.
Fast-forward a couple of weeks, and my 2014 Subaru Outback looks shiny and new! I guess that’s a testament to the small-town feel and care of one great agent, vs. the “big box agencies” where you deal with a different person every time you call them on a toll-free phone number.
We are extremely pleased and definitely others to talk to Nate!