MEET THE TOWN & COUNTRY TEAM

Pogatchnik, Nancy 2

Nancy Pogatchnik

CIC • Since 1984

I am an Owner and the Agency Manager of Town and Country Insurance& Country Insurance. I started at Town and Country Insurance& Country in 1984 when we were a 2 person insurance office. Now with 3 offices and 24 employees, our operations have changed substantially since then.   Insurance itself has not. It’s still about trying to protect people and property from the unforeseen events that can happen to them. The thing I enjoy most about my job is working with my customers. I have lived my whole life within the Finlayson community. So many of my customers I have known my whole life. When you insure 2 or even 3 generations of a family, you work hard to protect the things that are valuable to them. I don’t want to let them down.  My husband and I are small town people; we grew up here, went to school here and go to church here. We have been very involved in our community trying to give back to the people and community that has supported us. One thing we focus on at Town and Country Insurance& Country Agency is education. We spend a lot of time and energy growing our collective knowledge of the industry.  Understanding risk exposure and how to mitigate it takes experience and knowledge.  One of my jobs is to make sure Town and Country Insurance& Country’s cumulative knowledge is available to all our agents when they need it.  I received my Certified Insurance Counselor (CIC)  designation in 1993 and was President of the Minnesota Professional Insurance Agents Association from 1997-1998. I am excited about the future of Town and Country Insurance& Country Agency. Insurance is a complicated business and I don’t believe that people will be well served by buying insurance coverage on line or over the phone. In rural Minnesota, people don’t live cookie cutter lives with cookie cutter properties. They need an agent that can meet with them and take time to understand their unique insurance needs.  Town and Country Insurance& Country was honored to be awarded an “Agency of the Year” award from National Underwriter magazine in October of 2017. I believe there will always be a need for  local insurance professionals and I am very proud of our current staff. They are caring, knowledgeable insurance people and I know that our customers are in good hands. If we put the caring first, everything else will fall into place.
Meet Nancy
insurance agent Finlayson, Hinckley or Mora MN

Tina Killen
Operations Assistant

Since 1996
My name is Tina Killen, I work in the Finlayson office of Town and Country Insurance& Country Insurance.  I have been with Town and Country Insurance& Country since 1996.  I was born & raised in Leesburg, Florida and moved to Finlayson in September of 1995. I have two grown children;   Chris Killen & Niki Killlen/Koski of whom I am very proud of as young adults.  I have a grandchild named Emma and she is so fun and such a loving child and I love her dearly.  I am expecting my second grandchild in January of 2019 so Emma will have a playmate.  My son-in-law Jack is now serving our country in the military in Iraq this year and I am very proud of him and I thank him for his service and sacrifice to keep us safe here at home. Then I have my Lucy girl which is my 6 month old Shitzu puppy.  She gives me lots of love and keeps my life fun. My favorite part of working for Town and Country Insurance& Country are meeting new people and visiting with all the customers.  I am a people watcher when I go places so you can often find me sitting on a bench at a mall or an attraction just watching people.
Meet Tina
insurance agent Finlayson, Hinckley or Mora MN

Jeni Olander
Life & Health Agent

Since 2002
Jeni is a life & health insurance agent at Town and Country Insurance& Country Insurance. She started her insurance career with us in May of 2002, and earned her Life Underwritwer Training Council Fellow (LUTCF) Designation in 2014. She is licensed in Accident & Health, Life, Casualty & Property, but as mentioned focuses on Life & Health products. She enjoys working in her hometown of Hinckley, and when schedules permit sometimes travels to our Finlayson & Mora offices to visit with clients there. Jeni wants you to feel secure about your coverage and is serious about making you feel comfortable with both her & your plans. This is why you will often hear the laughter behind that closed door.  When not on Town and Country Insurance& Country time, Jeni enjoys trying to keep up with her son Conner.
Meet Jeni
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