Meet Lisa
In Lisa's words...
I started off in the Insurance & Securities industry in 1988. I came into the industry as a young adult, interested in learning and helping teach people how to protect their family's assets - and save for their retirement year. In 1989, I joined Town & Country Insurance and attained my Property & Casualty license. A short time later, my husband Tim & I bought a retail store, which we ran together until 2002.
In 2003, I returned to Town & Country Insurance in the Accounting & IT role. Today, I am once-again licensed in Property & Casualty and I assist in training new employees and overseeing the daily operations.
When I am not at work, you will find me alongside my husband gardening, traveling, riding bike, tending to our chickens, and spending time with our three granddaughters. I am also passionate about learning more about God, and I love to attend bible study.
One of my many favorite sayings is "you always have a choice."
I am proud of...
- After being a licensed agent since 2003, I received my Certified Insurance Service Representative (CISR) designation in 2019! This helps me to better understand our customers' needs and apply that knowledge in employee training.
- Serving on the Pine Habilitation and Supported Employment (PHASE) board of directors since 2007.
Real customers.
Cory Trytten, September 2023
Jenell did a great job again that’s why I have been here as long!
Jennifer Scott, August 2023
She was very friendly and extremely helpful. I would recommend her to family and friends. Shes a rockstar!
Robert Sikkink, August 2023
Vicki was patient with my questions, knowledgeable, and informative. She asked thorough questions to get me just what I needed.
Shelly Smith, August 2023
I worked with Joni, and she was great!! Our closing on our home was moved up so we ended up needing the insurance sooner than we had planned. And Joni was there to help every step of the way, making sure that we had the coverage we needed to push our loan and closing through! […]
Dave Vander Vegt, July 2023
Great to work with. Good rates, good people. Your people know their stuff and are very professional!
Joan Bloemendaal-Gruett, July 2023
I met with Jeni two times to review information regarding Medicare; she was patient and took time to ensure my questions were answered. On my second visit she asked if a person she was training could meet with us; both of the did assisted me and reviewed my options.
Shirley Seefeld, July 2023
Julene is very friendly and knowledgeable, she took her time explaining every question we had os we could understand and make our own choices with no pressure. Office atmosphere is comfortable and welcoming, we definitely recommend Town & Country Insurance to everyone!
Bruce Boyd, July 2023
Quick, kind and courteous and cheaper than most!
Jerry Pelker, June 2023
I really appreciate that I’m contacted whenever a change or review needs to be done. Vicki takes all the time I need to understand what coverages I have and if something should change. I get treated as a person, not just a customer Vicki does an amazing job. Thank you.
Roger Johnson, June 2023
I was a walk-in customer, Jenell was very upbeat, and accomidating and helped me get the best quote for my situation.
Jess Schatz, June 2023
Nancy was able to identify what was needed for my specific coverage plan. Additionally, communication was stellar, and the responses to all of my questions were timely and easy to understand
Kim Wagner, May 2023
I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.
Stephanie Cook, May 2023
Sam was a pleasure to work with. She was very informative and helpful to me when I didn’t understand certain things., her willingness to help me was very comforting to know that I can call her if I have more questions. Sam was very friendly and would recommend her to my friends and family!
Maria Iverson, May 2023
Jenell is amazing & great personality. She is a rea hoot of fun! Takes her time to the right research to fit your needs – she goes above & beyond her job skills to accomplish what you need. She has a great way of doing things in timely manner & works hard to get you […]
Naomi Zamora/Frank Zamora’s Concrete, May 2023
It’s crazy how another year has passed. Town & Country Insurance continue to meet the needs of people whether looking for business insurance or personal. I have had the honor of Gabe C & Vicki M in the business line take care of our needs. They have never let us down. They are friendly, professional […]
Mary McCarthy, May 2023
Staff here are great to work with, fast communication!
Dustin Mensing, April 2023
April does a fantastic finding policies that work great for me and save money too!
Theresa Miller, April 2023
When I needed to go off my husband’s health insurance and get an individual policy I initially researched my options online. It was overwhelming. I decided to seek help from an insurance agent. Sam was incredibly patient, helpful & knowledgeable every time I contacted her by phone or in person. I’m super happy with my […]
Rose Westmoreland, April 2023
I have been with Town and Country for many years and have a wonderful agent who looks out for me and gives me good advice.