In Lisa's words...
I started off in the Insurance & Securities industry in 1988. I came into the industry as a young adult, interested in learning and helping teach people how to protect their family's assets - and save for their retirement year. In 1989, I joined Town & Country Insurance and attained my Property & Casualty license. A short time later, my husband Tim & I bought a retail store, which we ran together until 2002.
In 2003, I returned to Town & Country Insurance in the Accounting & IT role. Today, I am once-again licensed in Property & Casualty and I assist in training new employees and overseeing the daily operations.
When I am not at work, you will find me alongside my husband gardening, traveling, riding bike, tending to our chickens, and spending time with our three granddaughters. I am also passionate about learning more about God, and I love to attend bible study.
One of my many favorite sayings is "you always have a choice."
I am proud of...
- After being a licensed agent since 2003, I received my Certified Insurance Service Representative (CISR) designation in 2019! This helps me to better understand our customers' needs and apply that knowledge in employee training.
- Serving on the Pine Habilitation and Supported Employment (PHASE) board of directors since 2007.
Very polite & friendly, efficient. Will recommend to others. It has been a very pleasant experience! **customer since 2022**
I love working with the people at Town & Country I’ve done business with them for years and would recommend them to anyone!
Have always had great rates from my agent Julene at town and country, she’s so awesome to work with!!! ***customer since 2010***
Gabe was extremely knowledgeable and provided great customer service. Absolutely will do business with again. ***customer since 2022***
Julene at Town & Country Insurance was recommended to us by a family member. And we were pleasantly surprised by her knowledge and honesty. We appreciate the time she took to go over our needs and find the best coverage at a good price. ***customer since 2022***
It was so nice to be able to sit down with a knowledgeable person face to face and learn about the Medicare supplements. Aryn was extremely helpful in the decision making process. ***customer since 2006***
Jenell keeps us aware of the best insurance to meet our needs. She does her homework and is always ready to show us what she found. She answers our questions sensibly. She treats us not only as a client, but also as a friend. She’s a very good asset to your company. ***customer since 2003***
In a matter of a couple phone calls I have got insurance. It worked so simple – I’m amazed!!! Thank you for the great experience and quality customer service. ***customer since 2022***
Jenell was very helpful and friendly and really quick at getting me taken care of. Very friendly and fast service. Thank you! ***customer since 2011***
Julene is a God send. She is always willing to go the extra mile to assist us with any of our needs (vehicle or home). She is quick to answer the phone and help in anyway that she can! Would definitely recommend! ***customer since 2014***
5 stars out of 5 stars ***customer since 2022***
Best agent yet. I have had quite a few too. Keep this one. ***customer since 2022***
Very friendly and professional employees. They offer everything you could want for your insurance! ***customer since 2022***
I love Town & Country Insurance. Everyone is very knowledgeable, great to work with friendly and they truly enjoy their jobs. ***customer since 1997***
The Agent gave me great customer service. She was really nice and had all the answers to every question I had. I just loved the experience. ***customer since 2022***
Jeni Olander was so helpful to me, as I was able to get signed up for Medicare. She showed me all the plans that would be helpful with my needs. Her team was very good also! I was very glad to have chosen Town & Country for their expertise! Thanks! ***customer since 2014***
Jenell is a very pleasant person and caring. She took time to explain everything in detail. She’s a very nice person. ***customer since 2003***
Always great service! ***customer since 2013***
I have always been treated good at Town & Country. I am satisfied with the insurance I’ve had on my house & car. Also the Association of where I live have always had insurance on the houses. ***customer since 2010***
Very responsive and professional service. Town & Country Insurance understands the importance of good customer service. ***customer since 2018***