Meet Lisa

In Lisa's words...

I started off in the Insurance & Securities industry in 1988. I came into the industry as a young adult, interested in learning and helping teach people how to protect their family's assets - and save for their retirement year.  In 1989, I joined Town & Country Insurance and attained my Property & Casualty license. A short time later, my husband Tim & I bought a retail store, which we ran together until 2002.

In 2003, I returned to Town & Country Insurance in the Accounting & IT role. Today, I am once-again licensed in Property & Casualty and I assist in training new employees and overseeing the daily operations.

When I am not at work, you will find me alongside my husband gardening, traveling, riding bike, tending to our chickens, and spending time with our three granddaughters. I am also passionate about learning more about God, and I love to attend bible study.

One of my many favorite sayings is "you always have a choice."

I am proud of...

Real customers.

Rommel Fritz July 2024

“Jennell Carlson is awesome. Everyone at Town & Country Insurance has been very kind, professional and very helpful. I had trouble with The General insurance and switched to Town & Country/Progressive for a better rate, easier communication and way more polite personal services. Jenell in my opinion deserves an award for her work at Town […]

Rachel Dawson June 2024

I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***

Gary & Jill Smetana June 2024

Great insurance help here. Have all the answers you need to know. ***Customer since 2021***

Jill & Gary Smetana June 2024

Jeni Olander always does such a great job with our Insurance. She knows the answers to my questions. Friendly advice from her is always appreciated. Awesome asset to Town & Country Insurance. ***Customer since 2021***

Andrea Kruger June 2024

Gabe is phenomenal! He is professional, efficient, knowledgeable and definitely happy we switched our policies over with Town & Country! ***Customer since 2024***

James Burman June 2024

I have been working with Town & Country for many years and always have been happy with the service. They will assist if at all possible. Jenell is a very pleasant, wonderful person to work with. Very knowledgeable. *** Customer since 2003***

Naomi with Frank Zamora’s Concrete May 2024

Once again another year gone by. I would like to thank Gabe and Vicki for providing us with the best service ever. They are always willing to help with whatever we need in a timely manner. They go up and beyond to make sure we have the best companies and the least expensive to meet […]

Celeste Paulsen May 2024

Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]

Betty Soens for Steve Tendrup May 2024

Thank you for your service. Jeni you made it so easy for me to get Steve signed up for his insurance. You did so great explaining things to me in terms that I could clearly understand. Thanks for your dedication to the people you help daily. Looking forward to doing business with you again! ***Customer […]

Betty Ammerman May 2024

Very helpful, friendly business. Highly recommend. ***Customer since 1997***

Penny Folkema May 2024

Jeni does an awesome job. She is very friendly and always smiling and happy. She goes above and beyond helping you find the right insurance that fits your needs. Jeni is there for you to answer any questions you have. I would recommend Town & Country to anyone. ***Customer since 2005***

Randy Charles May 2024

Jeni was great and very knowledgeable. ***Customer since 2020***

Sharon Olson May 2024

Very knowledgeable and helpful.

Jeremy Bylund May 2024

Good. Got it done. ***Customer since 2024***

Shayne D. Volden April 2024

Vicki does a wonderful job. Pleasure to work with her. ***Customer since 2009***

Dana Kerfeld April 2024

An over all great experience. Sarah explained the insurance I would need and asked if I had any questions. I felt listened to and that is not a service you receive very often. Thank you, appreciate your hard work. ***Customer since 2024***

Jenny Telker April 2024

Every year I get a call asking if I want to renew my policy. I always do in person. Vicki goes over everything and explains it. It’s always very professional and friendly. I get the feeling the company does care. I’m very happy and don’t plan on changing. ***Customer since 2018***

Jessica Schmid April 2024

Jeni and team at Town & Country Insurance were amazing. They helped me get life insurance and made it so easy. It was fun! ***Customer since 2024***

Helaine Kottke April 2024

I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***

Julie Crawford March 2024

Christina was quick to answer my questions and give me a quote. I signed the paperwork by email and my policy was active on the same day. ***Customer since 2024***