Customer Testimonials

Delivering the best possible service means making sure we help you identify potential risks in your personal and business pursuits, finding you the right insurance coverage options and providing all that at the lowest possible price. Do we deliver? See what our clients have to say about that… Write your own testimonial about Town & Country Insurance

I am very pleased with the help I received at Town & Country Insurance. I met with Barb 4 years ago to sign up for social security and a supplement and she gave me the options plainly. I just met with her again as my current plan was being eliminated. She again was so helpful showing me the many options, it is worth the 120-mile round trip to meet with you folks.
Thank you, Barb!

Gary Ogg
November, 2018

Town & Country Insurance did a wonderful job on my renewal. Jenell did/tried several ways to lower my policy.
Thank you Jenell.

Jesse Thomas
November, 2018

Service was spectacular with Jenell.
Thank you so much.

Greg Besser
November, 2018

Jenell did a really good job and everything was explained well.

Arnold Morgenweck
November, 2018

Jack & Rhonda are an excellent team. When it comes to our business needs for insurance goes, they are very quick for answering any questions we have & providing others with what is required. My family & I also carry our personal insurance there and the whole team up there in Mora, my wife and I are very satisfied with any changes that need to take place and quick actions are taken. Those guys give you a good sense of feeling when it comes to your insurance needs.

Bill Campbell
November, 2018

Heidi is on top of whatever we call for immediately. Gets back to us same day. Very detailed in all answers.

Peg Thompson
November 2018

I contacted Town & Country Insurance prior to turning 65 years old and spoke to Barb Rabe concerning signing for for Medicare. Also to check on supplemental medical coverage. Barb Helped me figure out everything and took care of all the details. Barb even called Social Security for me and scheduled a phone appointment to sign up for my benefits. Barb made everything so clear for me to get completely organized with my retirement benefits and medicare coverage. I could not be more pleased!!

Thank you very much!

Richard Novy
November 2018

I have had the best agent when I retired. Her name is Barb Rabe so many things were coming at me, that I didn’t understand. Barb, explained them and it gave me peace of mind. She is remarkable, a wonderful woman. She took the time and looked out for what was best in my situation. It seems so overwhelming when one starts social security and doesn’t understand insurances. I commend her. All the staff there is so curtious and friendly to people.

Thank you for you excellent care.

Lynda J. Larson
November 2018

Living in Isanti County, I had to replace my Medicare Cost plan. Naturally, the mail poured in as companies informed me of their eagerness to get my business. I recycled most of it, knowing that my appointment with Jeni Olander was coming up and she’s have options for me to consider and information I could use to make a good decision. That’s just what happened on October 23!

Thanks, Jeni, for being a great Life & Health agent!

Loren Brabec
October 2018

We came into Barb Rabe’s office to get some answers about the insurance that we must consider for the next year. Since I can’t continue with my current plan. Barb was extremely “well-versed” in all plans and could share the positives & negatives of each. She knew my previous insurance history and was able to me valuable information, and let me make the choice. I am greatly relieved of the stress I was experiencing, since Barb helped me with her expertise! She was great!

Sharon Ostrom Sabacky
October 2018

Thanks Barb, you did a super job explaining the options, etc. You went over it several times. It’s a confusing time!

I appreciate your patience!

Carleen Kendall
October 2018

I saved $100.00 a month by switching from Geico! Good people and friendly.

David Bergstad
October 2018

Great Job. Very nice people and helpful.

Thank you very much.

Antje Seals
October 2018

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I had a pleasant experience meeting with Jenell and she explained everything very clearly including questions that I had.

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Rodney Nelson
October 2018

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I had an insurance review today with Julene for home and auto. She discussed each and every detail with me. I am very, very satisfied with her and Town & Country. I decided to stay with each policy that I have had for years. She did a lengthy comparison with other companies as well. Thanks Julene and Town & Country

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Ruth Hagfors
September 2018

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We are so happy to have been referred to Joni at Town & Country years ago. She has gone out of her way to take care of all our insurance needs. Always responsive and always reviewing out coverage for ways to save us money but keep our coverage up to date. We could not be happier with her service.

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Pete & Maria Amenrud
September 2018

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It was very pleased with all the work, information, and instruction that I received from my agent Heidi. My daughter helped me with it and she was very pleased.

Thank you,

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Dolores Van Houten
September 2018

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The process of getting new insurance was very pleasant. It made paying out money seem almost painless. Jenell was great to work with and had a wonderful attitude. Thanks for making something that always seems a pain to be painless.

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Thomas G. Miller Jr.
September 2018

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My experience was very good Jenell was very personable and professional. She gave me all the info I needed for my policy. I am very happy with how things went.

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Sarah Langenbach
September 2018

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I have received helpful and courteous service from Jenell that led me to accomplishing my goal set out by coming to Town & Country Insurance.

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Jake Musta
September 2018

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I attended a group informational meeting presented by Barb Rabe where we all received information and discussed insurance options. Then my husband and I made an appointment with Barb to discuss our individual insurance needs. Barb provided and discussed the options with us and together we came up with the best insurance plan. This plan had a lower premium and prescription cost and better coverage. Barb was very knowledgeable and great to work with. We were more than pleased with the experience process and outcome. I have now referred other people to Barb for their insurance needs.

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Gail Wells
September 2018

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Heidi is one of the best agents I have worked with. Always available and always has an answer.

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Laune Audette
September 2018

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I have been a client of Joni’s for many years. She is knowledgeable and explains insurance options in an easy-to-understand manner. I feel she is always working to provide me with the best possible coverage at a reasonable cost.

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Daniel Krueger
October 2018

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My insurance rep Joni does an awesome job. She gets back to me in minutes not days and always searches For the best rates for what I’m looking for.

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Paul Shober
October 2018

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Town & Country Insurance has shown me they really care about you. I have never had an Insurance Company call me to review my policy – That was Great & Heidi was so gracious – Had time to really talk to me – Helped me find an address for a place I needed to go.

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Marlene Mc Master
August, 2018

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Heidi is one of the best agents I have worked with. Always available and always has a answer.

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Laurie Audette
August, 2018

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My experience, with Jeni was such a positive one! She was always courteous, cheerful and prompt returning phone calls, and she solved my insurance needs to my satisfaction. I am a happy customer! I highly recommend Jeni Olander!

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Margaret Johnstone
August 2018

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I was very pleased with Julene, who even came to my home since I don’t drive. She was so nice and actually listened to my concerns. I am so pleased with the policy she wrote for me. I would recommend Julene and your company anytime.

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Linda Kitterman
August, 2018

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Gabe Cessna & Vicki Marks at Town & Country Insurance in Hinckley, MN are always a joy to speak with, they will go above and beyond to get you the help you need on any of your insurance needs. It is a great pleasure having them for my providers.

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Matthew J Wright LLC
August 2018

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I have been with Town & Country for years and have always had good service. Joni Smith is now my agent and is extremely knowledgeable with my insurance company and not only an agent but a friend. I trust her judgement when I am making decisions.

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Rose-Marie Westmoreland
September 2018

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We are very pleased with our new agent, Sarah. She made an hour long trip to our home to discuss our policies, answered our many questions, and offered several options to us. She is genuinely interested in her clients and follows through on discussions. We are happy to have her as our new agent.

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Roger Miller
September 2018

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Chris is super to work with. She knows her industry well and makes sure her clients have the best coverages to meet their needs. Highly recommend!

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Patrice Gilles
September 2018

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Nate has been fantastic to work with from a claims and agency communication standpoint. Nate was patient with the claims process as it can be somewhat of a timely situation given volumes at times and Nate handled Mr. Insured’s claim above and beyond the normal duty. It’s always a HUGE benefit when the agent and the claims adjuster can work hand-in-hand to ensure all is being done in taking care of the insured. That’s what insurance is all about. A big positive shout out to Mr. Nate Jackson. Thank you!

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John Davis
Grinnell Mutual Reinsurance
September 2018

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The staff here at Town & Country Mora are very professional and courteous.

I would recommend anyone to shop here for their insurance needs.

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Tyler Hanson
August 2018

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Jenell was awesome! Explained everything and got me all hooked up. Jenell has been a great help with getting me insurance after my divorce.

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Julie Olson
August 2018

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My experience with Town & Country Insurance has been very pleasant. The agent Jenell was very nice and very informative. I have not had a claim yet but I’m sure it would go well.

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Peggy Mavec
August 2018

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Thank you to Vicki Marks & Gabe Cessna! We went through some changes in our business and they made it so easy to get everything in order. Vicki especially has put lots of time in to making sure we were all up to date! This is why we stay local with our service providers!

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Purple Pumper LLC
Ardell & Janelle Kick
August 2018

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I was shopping for lower rates on my auto insurance, and Rachel worked with me to bundle my coverage – got the same coverage, a little lower rate on my auto bus SAVED on my homeowners. Best of all, both Rachel and Jeni returned my calls on the same day which doesn’t happen very often! Awesome agents!

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Jan Patterson
August 2018

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We recently reviewed our policies with Christy Sundet. She was prepared with current replacement cost figures for our home and rental property. We reviewed coverages for auto also. Christy answered our questions – we made a few small adjustments. We appreciate the professional, thorough, and friendly service we get from Christy!

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Loren & Rosemary Brabec
August 2018

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We were so very satisfied with our agent Jenell Carlson. She helped us understand the coverage of Kevin’s (our son) machinery stored on and in our farm building. We were going to ask for her to become Kevin’s agent cause she understands our situation. Kevin tells us that he has already do so she can work between the two farms.

Thank you for making the change. We appreciate it very much.

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Waldo & Marion Schlipp
August, 2018

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This was my first time looking for coverage (car insurance) as I was switching from my parents to my own insurance. My agent (Heidi) made it as quick and painless as one could imagine! Super easy to talk to and answered all my questions.

I would recommend, especially to anyone new looking for different coverage options!

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Nicole Smith
August, 2018

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Jenell was pleasant to deal with informative and to the point overall fast and was great experience.

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Jeremy Davis
August, 2018

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Jenell was very pleasant and thorough.If I owned a business, I would want her working for me

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Dave Gunderson
July, 2018

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We appreciate Rachel’s genuine, friendly personality during our recent visit at her office. She was kind and helpful explaining things about our insurance. We would recommend her highly to anyone! Her knowledge regarding the things we need too think about as seniors in upcoming plans was good to hear.

Thank you!

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Joyce & Earl Johnson
August 1, 2018

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Rachel is very helpful knowledgeable and responsive. A creative solutions was needed and she was able to help quickly, as an added bonus, she has a great professional manner. We were able to resolve the issues with my Mom’s insurance.

Thank you,

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Sandy Juettner
July, 2018

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We are very pleased with the agents at Town & Country Ins. We have worked with Rachel for our home, auto & rental needs and Jeni for help with Medicare and Health Insurance.

Both agents have provided us with excellent service, and are always looking out for the best value for our insurance needs.

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Jim & Betty Christensen
July, 2018

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We love Rachel as our agent. She is courteous, kind, professional, friendly and still looks out for her customers and makes them feel like family.

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Teri Schmidt Holgate
August 2018

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One of my employees had contact with Jack. Jack looked over his current policies and recommended him to keep his current policy at this time. It is nice to here there are honest insurance agents out there.

 

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Jim Strandlund
Strandlund Refrigeration, Heating & Cooling
August, 2018

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It’s so great to have Jack working with us on our insurance needs. He easily answered all of our questions and was able to lower some rates so that we could afford AAA’s Advantages. He’s our hometown, personal insurance guy!

Thanks to Jack!

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Karen Amundson
Kanabec Chamber of Commerce
August 2018

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One thing that is important to my husband and I is to use local service provider whenever possible, and going through this past year of changes with homes and the complexity of our situation it was so wonderful to have Rachel there to help us with every step. She was beyond helpful in not only getting us what we needed but made it as easy as possible.

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Ardell & Janelle Kick
August 2018

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As a long term customer of Town & Country Insurance for my vehicles, home/property and supplementary health insurance, I have nothing but the highest regard and appreciation for the service that they have provided over the many years of our relationship. I also want to commend the agency on their community donation program.

Respectfully,

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John Cambronne
August 2018

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In the past 7 years, I have had 4 claims with Auto Owners Insurance Company. Three were storm damage and one was a fire. Two were very large claim and both Town & Country and Auto Owners were very easy to work with. Town & Country stayed in contact with us to be sure we were taken car of and Auto Owners adjuster was great. I have had small claims in the past with other companies and they were a nightmare. My Daughter has been fighting with her her claim for almost two years with another company and still not handled, they have now switched to Auto Owners. I highly recommend Auto Owners Insurance Company and Town & Country Agency

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Jerome Fischer
August 2018

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Heidi,

Good job helping us review our insurance policies. You are very friendly and easy to understand and relate to.

Thanks for your help.

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Gene & Virginia Rootkie
August, 2018

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Christy

Thank you so much for all you have done for us through this whole transition we really appreciate it!

 

 

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Brian Peterson
August 2018

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Heidi is the best! She looks for the best coverage to fit each person’s needs while saving the person as much as possible. I wouldn’t go anywhere else for my insurance needs!

Thanks Heidi 🙂

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September Patterson
July 2018

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We have been insured with Western Mutual with Town & Country Agency for over thirty years. Their service has been excellent, including a major fire claim. We are confident with their coverage and service.

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Willis Finifrock
July 2018

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Town & Country Insurance/Gabe Cessna and Vicki Marks have always provided great assistance with my Insurance needs. They do an awesome job.

Thank you,

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Gary Campbell
July 2018

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I am sorry I did not respond to your voicemail. My experience with Town & Country has been very satisfactory, pleasant and helpful people.

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Jan B. Anderson
July 2018

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Town & Country Insurance in Hinckley is our “go to” for our insurance needs. We trust them with all of our insurance needs. Therefore we have come to depend on them. They have proven to us we can do and have all agents we work with all friendly, courteous and knowledgeable.

Thank you to them for being there for us.

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Steve & Pam Weiner
July 2018

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I appreciate Chris visiting me in my home, as our agent Darlene used to do and I felt she did a very good representation of the Insurance policies and various items etc.

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Lorraine Pierson
June 2018

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Jeni has been great to work with. She helped us both over the Medicare/insurance bridge – downhill from here! She asks questions, and listens. We have the policies we want and need – and if we have a question, we don’t worry – we just call Jeni! Thanks, Jeni! (Just give her the raise, already!!)

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Marv & Vicky Paulson
June 2018

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Vicki is a very thorough and courteous agent. She always gives me detailed information regarding my insurance, what is covered, and any changes in my policy. She is knowledgeable and has excellent customer service. I appreciate the time and attention she provides to my account.

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Tony Pangal
June 2018

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Joni does a very good job for us. She’s always available to answer questions or provide information for us.She reviews our account and provides us with options to receive the best coverage for our money.She is a very knowledgeable and well informed agent. We are very happy to be working with her.

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Brad Loun
June 2018

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Rachel was my agent. She was very delightful. She helpmend me get exactly what I needed. She was very friendly, well spoken & helpful agent. I look forward to doing more business with her.

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Eric Abbott
June 2018

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Vicki Marks was extremely helpful and patient. She took time to clearly explain everything and was willing to help with every thing when ever I needed it.

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Rick Bicking
First Lutheran Church
June 2018

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I just wanted to express my appreciation for the excellent service you have provided to me.

A special Thank You goes out to Heidi Jean for all the help she has given me.

I will recommend Town & Country.

 

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Gail Suters
June 2018

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Vicki, We greatly appreciate how hard the staff at T & C Insurance has worked to provide us with the most competitive rates. They have been very friendly and helpful with our insurance needs. True Stars!!

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Rosehill Cemetery Board
June 2018

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Gabe & Vicki have been working with me on my business insurance needs. They both do a fabulous job. They keep me updated on things I need to provide or do, which I need that sometimes when things get busy for me. They are always willing to help me out. You have a great team there. Keep up the great work.

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Frank Zamora’s Concrete
Naomi Zamora
June 2018

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Understanding-Informative-Knowledgeable-Reliable-Kind

I have had policies for years with Town & Country and they have always provided top shelf service. Health Insurance can/is hard to understand or know all the options. Jeni has a vast knowledge of what they offer (and for me) how they work. Her approachability is a welcomed attribute when you’re dealing with something you don’t understand. I would/do recommend her and her team at Town & Country.

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Shawn Eckerman & Amanda Parsons
June 2018

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Very nice from the moment I walked in and helpful also, Jenell set up my new policy and even got me better rates. Thank you very much.

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Steven Little
June 2018

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Jeni has been always so helpful when we call or meet with her. She is so knowledgeable and has given us options for our health insurance coverage & remembers our circumstances and what would be best for us. Jeni is also caring and prompt at getting back to us if necessary. We would recommend Jeni to anyone!

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Jerry & Lois Pizzella
June 2018

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Julene was very helpful with our farm policy that is some what complicated. She made everything clear and answered all of our questions. Also I will be talking to you about my own policy. I thought you were great.

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Wahlstrom Farms
Rick Wahlstrom
May 2018

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Julene was very helpful in deciding what coverage we should have and ones we no longer needed.

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Kelli Peterson
May 2018

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Thanks Rachel for taking the time to compare our different options to get the same coverage we had for our auto insurance and best of all – to get it at a way lower price. You provided us with excellent service and were very pleasant to work with. Thank you.

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Ed & Lois HeidelbergerJune 2018

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Jenell is very helpful! Big Saving from previous insurance.

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Chris Gardner
May 2018

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Rachel is great to work with. She is helpful, proactive, and timely in getting responses. We appreciate all the help we get from Rachel and the Town & Country Team.

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Aaron Nelson
May 2018

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I would like to thank Rachel for all her help on all my insurance coverage.She was very professional & helpful. She helped me go over all my policies, and helped me make the changes I wanted and needed.

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Don Volk
May 2018

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Julene is great to work with. She is very friendly and helpful and always on top of things. She sends me reminders to keep me on top of things and takes care of all matters quickly

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Shelley Hunt
June 2018

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Joni did a fabulous job writing up insurance for my new condo. She is such a pleasant person to work with. Thank you, Joni!

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Jenae Valvoda
June 2018

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Rachel has been great with all of my insurance requests! She is very knowledgeable, resourceful, and quick to respond to my insurance needs.

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Justin Zimpel
June 2018

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I have contacted Jeni on many occasions and with a variety of questions about my medicare and supplemental coverage. She is very quick to get me an answer and is more than kind. We couldn’t ask for a nicer person to deal with when it comes to our important questions.

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Ardel Lucht
June 2018

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I contacted Nate about a comprehensive claim on my vehicle. He was very quick with his reply and walked me through it very well. When the adjuster did not receive the estimate, Nate helped me to follow up and everything came out well. Thanks Nate!!!

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Wayne Suronen
June 2018

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Rachel is always ready to assist with any issues I may have, She is a great problem solver.

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Laura Petry
June 2018

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Jeni,

I really appreciate your help and answering all my questions on Medicare.

Thank you for your help,

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Randy Alleman
May, 2018

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Jeni O has been kind and courteous in providing expert insurance information and service.

It has been a joy to work with her, she is capable and knowledgeable.

Thanks

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Fred Carlson
May, 2018

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Thank you Jeni for the fast service provided for our unforeseen situation. I called you one day – walked in unexpectedly the next – walked out 1/2 hour later – all done and with a smile. Couldn’t have asked for better service.

Thanks again

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John & Vicki Zajicek
May, 2018

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Great resource for getting information about Medicare coverage. Very knowledgeable about coordination of benefits. Appreciate the time she (Barb Rabe) spent with us to explain coverage options.

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Kari Siltanen
May 2018

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We have been Town & Country customers for over 20 years.

Always we have had good service at a fair price.

As farming always changes Jenell has been a superb help in changing our needs to round out our coverage

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Cindy Broadbent
May 2018

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We have been customers with Town & Country Insurance for many years with all our insurance needs. This was our first year working with Jeni for our health insurance needs. Our experience working with Jeni was very good. When we needed health insurance after finding out employer wuld not be able to afford it we called Jeni immediately and she was able to ger us endrolled in the insurance programs that would work for us and were able to afford. Jeni explained everything to us in simple terms that we could understand.

Thank you,

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Raymond & Joan True
May 2018

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Well Hello,

My opinion of Jeni Olander is she’s very professional in her work as an Insurance agent. She helped me in a very timely manner. She has a great smile & personality! Everyone was very nice. Thanks again. If I hear of any one needing insurance, I will send them your way.

Have a Great Day!

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Ed Bump
May 2018

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Barb is extremely knowledgeable in all aspects of the Health Insurance Market. She speaks with confidence and guides clients to the best plan to fit our needs.

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Nancy Rys
May 2018

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To Whom It May Concern, I am very happy and satisfied with your staff and service. Jenell explained everything to above satisfactory.

Thank you,

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John Eldred
May 2018

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Very Pleased with the way the policy was explained and handeled by Jenell.

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Ralph Voge
May 2018

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Best I’ve had for my Insurance needs. Keep Jenel in the office. She’s a good agent and she’s been excellent help to me.

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Mike Clough
May, 2018

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Jeni Olander was excellent to work with. She took the time to work with us at a very busy time, right before the due date of securing insurance. She was very good at explaining the insurance options. She was very personable. We walked into the offfice confused about which path of insurance to pursue. She clarified all of our questions, and we walked out confident of our choices based on her advice.

We would highly recommend Jeni to anyone seeking insurance counsel.

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Sincerely,
Pat & Mary Kester
April 2018

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Our agents at Town & Country Insurance are Dennis, Jeni, and Gabe. These people are very nice to work with. We are very much so satisifed customers. It is nice to have piece of mind and satisfication knowing our insurance needs are taken care of. By the way – Happy Retirement to Dennis.

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Robert & Sue Pope
April, 2018

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Thank you very much for the work you do. You make my choices so much easier by gathering all the info I need to make an informed decision for my family.

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Teika Sycks
April 2018

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Christy Sundet understands, cares and is great at helping me meet my insurance needs. Thanks to her, I rest easier and feel more secure.

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Charlie Beach
April, 2018

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I have been a customer of Town & Country Insurance for close to 30 years. Competive rates & great service keeps me with Town & Country Insurance. I just had a insurance review with Jenell. Great agent, very knowledgeable & professional but still made me feel like family

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Gary Van Dusen
April 2018

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The most above and beyond company I have ever dealt with. Great customer service and they go the extra mile to answer all our questions.

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Scott Jorgensen
April, 2018

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You do a good job Jenell.

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Richard Strandberg

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We are extremely happy with the service at Town & Country Insurance. The agents are very pleasant to talk to and work with.

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Tish and Milt Carlson
Carlson Fence

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Chris,

Thank you so much for taking care of things for me … as a single mother, vehicle issues is downright doom and gloom; an “Armageddon End of the World” kind aura that incapacitates one’s mental and emotional ability to cope with daily obligations. Having a great agent who takes care of the insurance end of things so efficiently and swiftly brings such incredible calm to the chaos.

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Tiana Knudson
March 2018

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I am extremely happy with the service at Town & Country Insurance. It was quick, painelss, and Jenell was extremely appreciative of my business. I am certainly going to continue to do business with Town & Country Insurance.

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Andrew Thomas
March 2018

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Barb was extremely kndowledgeable and helpful when we met with her concerning Medicare and a supplement. Not only was she personable, but she also answere all of our questions. I have referred her to my friends.

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Debra Sjodahl
March 2018

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Barb is the best!!!! No need to go anywhere else!!!

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Eric Eden
March 2018

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Thank you Barb, for your wonderful professional, thoughtful service as you helped me transition over to Medicare (not any easy life step, but don’t want the alternative either!)

Your help was very detailed and I know I can contact you as more questions come my way in the future. I’ll be passing your name on to future clients and friends who will need the same service as me.

Thanks again!

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Pat Almos
March 2018

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The meeting was very helpful. Rachel was very competent in explaining everything, cordial, and knowledgeable. It was very worthwhile meeting.

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Virginia Shaefer
March 2018

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Town & Country Insurance has been our agent of choice for over 15 years. Their people have consistently handled our questions and claims quickly and accurately.

I appreciate the fact that Town & Country is an Independent Insurance Provider. This gives me a choice of plans to fit my business needs. When we had to, my agent has shopped the market for a “better deal” – putting my needs first.

I like the local connection Town & Country has with our business area. They are active in supporting local activities, social service groups, and active charities of all kinds. These represent the values of a community – this is what makes an area a good place to be. This fact is important to me, my family, and customers.

Thank you,

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Warren Dufresne
Rock Creek Mini – Storage
March 2017

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Heidi was very helpful on getting us renters insurance.

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Judi Boettcher
March 2017

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My experience with Town & Country Insurance Agency has been fantastic. Vicki Marks has taken good care of me and my business. I appreciate their professionalism and their understanding.

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Jack Schute
March 2018

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Jeni & Town & Country Insurance were great to work with. The application and approval process went smoothly. Will definitely recommend to others.

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Marty Carlier
March 2018

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Simply awesome. All we had to do is make an appointment with Town & Country Insurance. The process was delightful, swift, painless and very thorough. They had everything for us ready to review and took care of everything. Julene answered all are questions before we knew what to ask. We would recommend the Company to anyone. Our agent was amazing & very delightful.

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Pamela Kelling
February 2018

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Jeni Olander has been a wonderful person to work with. Giving sound advice and always ready to answer any of our questions. We look forward to working with Jeni for years to come. Thanks Jeni for coming over to Mora for our meetings.

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Wayne & Dorothy Lindquist
February 2018

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We were so pleased with the help we received from Jeni. She met us at a time and location that was convient. She answered our many questions. With her help, we were able to get the coverage needed. Jeni also provided us with quotes for other insurance products we will need in the near future. We look forward to working with her again.

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Samuel & Cindy Breeggemann
February 2018

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Christy helped me out quickly to obtain an insurance quote and policy on my travel trailer. She was professional and courteous.

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Matt Small
February 2018

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April is always on top of her game when it comes to insurance and answering my questions. Makes me feel comfortable trusting her with my needs and concerns.

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Jeff Johnsen
February 2018

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Julene was awesome with handling my insurance claim when i didn’t have any idea what to do!!! She was friendly, very informative and right on it asap!! Glad they are my insurance agents!!!!♡♡♡♡♡

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Barbara Carlson
February 2018

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Joni Smith is an exceptional person to work with. We have been very satisfied with Auto Insurance and especially the help Joni has given us.

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Loretta G Tobeck
February 2018

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Since November 2017 I have been having so much trouble with my MNCare insurance. Barb Rabe has taken the time-3 times as of now to talk to MNCare to help straighten out my mess. Still working on it, however, I know I can and will call Barb and she will do her very best to help me.

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Annette Gangl
February 2018

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Town & Country Insurance has provided us with coverage for years. No matter what we needed we always received the best of service!

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Dave and Kay Kadous
January 2018

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Jeni is the best! We moved here from another state and found MnSure and Medicare very confusing. Jeni was so patient to help us through the process and answer all our questions. Thanks!

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Richard & Ann Blondo
January 2018

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I am grateful for the guidance and support I received by Jeni Olander during my transition to early retirement. Her willingness to work around my schedule was crucial. Her knowledge of MnSure & Medicare requirements helped me feel confident in making the right decisions. She took the worry off my shoulders. In a warm and friendly environment she showed genuine concern for my individual needs. i would highly recommend her professional expertise to family and friends.

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Gail Laugerman
January 2018

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Over the years we have always enjoyed working with Jeni with our health care insurance needs. She has always been very professional and very prompt at getting back to us about any quesions. She does a great job and I will continue to recommend her to others.

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Jeanette Schaefer
January 2018

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From the first day Jeni started helping, we have been pleased with her expertise and ability to help us understand our health insurance. I have recommended others to ask for her.

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Mike & Anita Jackson
January 2018

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We were very pleased with the help we received. Jeni was very pleasant to work with. She always returns calls and answers questions. Jeni helped us understand the maze of health insurance. We are new to purchasing health insurance due to retirement. We would recommend Jeni and Town & Country Insurance. Thank you for all your help!

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Robert & Karen Knowles
January 2018

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We are very please with Jeni Olander’s professionalism and knowledge of health insurance issues that so many of us are experiencing. Jeni is a very friendly person and we feel exceptionally comfortable having her as our new agent. Thank you Town & Country Insurance!

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Vicki & Greg Gamst
January 2018

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Jeni was very helpfull. Thank you for your help and professionalism!

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Steve & Terry Weins
January 2018

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Our experience with Jeni and Town & Country Insurance has been exceptional! Jeni is very knowledgable with health insurance. She is very helpful, friendly, and just overall awesome in every way. We do not have a computer, so without her we would be totally LOST! She is an asset to Town & Country Insurance. They should be proud to have her on their team. She always follows up and returns all phone calls promptly. If anyone needs health insurance don’t hesitate to call Jeni at Town & Country Insurance!

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Linda Bongarts & Patricia Wald
January 2018

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Finding health insurance in the new MnSure independent market proved to be very challenging and confusing for us. We were so relieved that Jeni was able to help us find plans that fit our needs, even as each year the available plans changed! She navigated the system knowledgably and with a smile, even when stuck on hold! We feel so fortunate to be working with Town & Country for our various insurance needs and especially to have Jeni’s help.

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Chris & Barb Reed
January 2018

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I’m disappointed when I can not work with Christy. She goes above and beyond as far as I am concerned and had for several years!

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Dorothy Jorgenson
January 2018

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You folks at Town & Country have helped me out with my homeowners, car and business insurance for a long time. Now, thanks to Barb, she has helped with my medicare sign up and has called to follow up on how it was going. Thank you folks very much!

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Leonard Kroska
January 2018

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We greatly appreciated the comfortable and convenient way our insurance changes were handled. Barb was very thorough in providing us with the information we needed. It really made the process less stressful knowing it was professionally done. Thank you!

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Steve & Edith Schilling
January 2018

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Julene helped me very much with auto, renters and home owners insurance. I appreciate everything she did. She spent 2 1/2 hours or more helping me understand. I would recommend her to anyone looking for insurance. Thank you again very much!

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Betty Mortenson
January 2018

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Great job Jenell Carlson! I was not real happy with Town & Country Insurance when I first started. The lady I had gave me to another lady and then she quit. But Jenell came out and talked to me and than I changed my mind. She sat down with me and went through everything. I was very impressed with her!

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Joanne Kloos
January 2018

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I thought Julene did a good job explaining everything and was pleasant to work with!

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Linda Wahlstrom
January 2018

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Jeni O. was of great assistance with my health insurance. She was very knowledgable about MNSure. Thanks and we couldn’t have done it without her!

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Gary & Jill Smetana
January 2018

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Jeni Olander has always been happy to help us with finding out health provider and going through whatever insurance company that would benefit us. Thank you Jeni!

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Stanley & Patricia Anderson
January 2018

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We made changes to our health insurance and are satisfied with all the assistance and available time for our appointments. Jeni was just great!!!

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Floyd & Kathy Gray
January 2018

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Thanks to Heidi, I was able to fully understand recent changes to my policy. She also, made right, an error in billing which I caught. Thank You!

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Dave Zemlicka
Januaury 2018

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Very satisfied with Gabe and Vicki! Very professional and knowledgeable!

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Gary Hawkinson
Hawkinson Electric
January 2018

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Very satisfied with Gabe and Vicki! Very professional and knowledgeable!

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Gary Hawkinson
Hawkinson Electric

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We were able to retire early and were sent to Jeni Olander by our Financial Adviser . Jeni found us health insurance that we had never thought we would be qualified for. Because of her we saved a ton of money a month and are able to spend that money on things that we enjoy. She was so helpful and fun to deal with. She knew exactly what we needed. I had spent days on the phone speaking with other agents from different companies and they all said after a day or 2 good luck. I highly recommend Town & Country Insurance and Jeni for all your insurance needs.

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Mark Tollgaard
January 2018

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I wish to write a letter of support for the great service I have received for Chris Sundet at Town & Country Insurance. Last year my auto insurance went up $100.00. I was thinking “OH CRAP” now I have to price auto insurance. Before I got around to pricing Chris called and asked if I would like her to shop for auto insurance. I said “heck yes”. Chris found me a policy from a reputable insurance Company for about $100 less them I had paid for insurance the previous year. Thank you Chris.

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Lowell Sedlacek
January 2018

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The staff at Town & Country Insurance is so great to work with. When you have a question, they are quick to help!

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Charlene K Gafkjen
Hinckley Area Chamber of Commerce
January 2018