Customer Testimonials

I was real pleased with you explaining everything to me, went over my policy everything was fine.

Marcella Thompson

I've been pleased with the help Judy Hartl and the agency has provided me in my insurance purchases. Keep up the good work and I'll hold up my end.

Dave Wright

I wish to thank Joni Smith for taking the time to review my insurance needs. It was a joy to have someone so committed to taking care of their customers. Not only saving me some money but getting me the insurance coverage that I need. If there was an insurance "Person of the Year" she would get my vote.

Jim Scheunemann

Town & Country Insurance Company,
We have April Alberg for our representative and she is an excellent agent. April answers all our questions, she makes sure that our coverage is always up to date and always gets us the best coverage at great rates.
April is very pleasant and always there for us whenever we need anything with our insurance needs. April is definitely an asset to your company. We are very lucky to have such a knowledgeable and wonderful agent. Thank you April.

Theodore and Christy Brabec

Thanks to Joni at Town & Country to have convinced me to stack on my car insurance. Not thinking i would really need it -i took it anyway. Boy was that a good idea-my daughter was in a car accident the first day of school and if it was not for stacking on the car insurance we would have some major medical bills to take care of. So thank you Joani again for all your help!

Tamara Johnson-Tacker

We are glad to have had you to remind us to have an update on our insurance. We had several changes that we are comfortable with. Thank you

Bonnie Pearson

My Agent, Jack Cole, has done exceptional work for us both on business and personal spectrum of the insurance industry. I feel confident with the coverage of insurance he provides us and he always takes the time to answer any questions we have. When I give out referrals, I know he will do what is best for the potential client. Your insurance needs will be handled in a professional matter when you go with Jack Cole with Town & Country Ins. Agency.

Carol Sauter

Just wanted to drop you a note to let you know how pleased we were with you and your agency handling our claim :) This was a very new experience for us and a great one at that !!! THANK YOU!!

Debra Brant

We went into the Finlayson office & met with April Alberg to review our homeowner's insurance. A few days later she called us with good news! She was able to save us a considerable amount of money with another company. We really appreciate that she took the time to check this out for us. She has always been very accommodating & so pleasant to work with!! Thanks, April for all you do for us.

Arlene Rabe

We would like to thank your agent, Joni Smith, in helping us out of a dilemma.

We called her with our problems. She was right on top of things, and very quickly we had an answer that solved our insurance needs.

We were quite impressed with the speed, accuracy, & professionalism in which Joni worked. She knows her job and does it well.

Brian Heil

I would like to take the time to thank my rep from Town & Country and for her efforts to bring down my rates on my policies. It is such a pleasure doing business with people like this. Once again thank you for your help.

Marion Voit

To describe my experience with Allied Insurance, following my accident on April 9, 2012, in one word would be unbeliveable. After the claim was filed, within 48 hours there was a visual inspection made by an adjuster. Within one hour after the inspection, I was contacted by an Allied reprsentative wtiht their estimate and proposal for a settlement. They gave me an opportunity to consider my decision over the weekend. On Monday I accepted this proposal and the check was deposited to my bank account within 2 days.

I will always be grateful for their professional & efficient service as I was having a family crisis at the time, and it helped greatly not to have any complications in settling the claim.

Thanks also to my agent for all their wonderful help.

Joyce Pauley

I just wanted to express my appreciation for the excellent service you and your company has provided me.

It is becoming all to rare these days to find a company that goes to such lengths to satisfy its customers.

Gail Suters

Thank you so much for the gift card from your company. It was a nice surprise and a well received compliment from you and your company.

This was another example of the dedication to service by you and your companies.

I have appreciated the excellent service from you, Town & Country, Western Mutual, and Grinnell over the years.
Thanks again and Merry Christmas. Wishing you a good year in 2012

Willis Finifrock

We are so pleased with Jeni Olander for our health insurance needs. She always calls us to make an appointment every year when it is renewal time to see if we need to make any changes. She is very professional and friendly. She works for you to get the best for us. I would highly recommend her to anyone. She tries to cross sell other insurance needs, which is good for Town & Country Insurance. Again, we are very pleased to do business with Jeni.
From two happy customers

John & Mary Ann Lyon

I would like to take this opportunity to tell you how much I appreciate Jeni Olander as my insurance agent. She is always very prompt with returning my calls and answering my questions.

I enjoy doing business with her and would highly recommend her as an insurance agent to do business with.

Frances Nordeen

Jeni Olander has been our agent for a few years. She is very efficient and knowledgeable, and we trust her to have our best interests at heart. We like her a lot and will recommend her to those who need insurance.

We plan to have her take care of our health insurance business as long as we are here, or as long as she is around.

Thank you for employing such a capable person!

Dick & Nan VanDerWerf

In regards to a letter I received inquiring about my experience working with Miss Jeni Olander - It has been a tremendously knowledgeable experience! My knowledge about insurance is negative!! My husband always took care of such things. Since his death - I need all the help I can get. Thank God for Ms. Olander! I believe the most important thing is - I trust her completely. I'm very comfortable with her. She always seems to take my concerns to heart - she's always been there for me. You can't ask for much more than that.

I have told many people about my dealings with everyone at Town & Country! It's always been positive!! I have nothing but good things to say about my health insurance agent - Ms. Jeni Olander. She's not only my agent, but also my friend!

God Bless.
Thank you for the great service!

Christine Evans

I am sending you this letter to let you know that I have your representative, Jeni Olander, as my agent.

I would like to tell you that I would recommend her to anyone who would ask me for an agent, because she has been so helpful to me at different times. She is pleasant & will work to find answers to any question that I might have.

I definitely would recommend her & I am glad she is my representative with your company.

Arlene Vander Vegt

Thank you Jeni Olander for helping Willie and I with our insurance needs.

Since I retired at age 62 and needed something, until we both retired and needed an affordable supplement to go with Medicare. We have no problem with calling on you when we need help. Once again, thank you.

Pat & Willie Nelson

The stress involved in purchasing a home was indeed lessened by the job our agent Joni Smith provided us. She kept communication with us and gave us the information we needed. Thanks "Town & Country" and a BIG thank you to our agent Joni!

Steve & Nancy Hakanson

It was a good decision for us to go to Town & Country Insurance several years ago to insure our automobiles. We were especially pleased with Joni Smith's dedication to make the change of insurance company as smooth as possible for us. When it was nearly time to renew this year she told us about the AARP auto insurance policy program. Again she helped us through the process of moving our insurance and guiding us all the way. As senior citizens we appreciate the savings incurred. It is great to have such a pleasant and knowledgeable agent on our side! Thank you, Joni

Pat Turner

Thanks to Joni at Town & Country Insurance for all her effort in getting coverage through A.S.A. for the damage that occurred to my hood by a softball at Corn & Clover's softball tournament.

Jacque Severin

To Whom It May Concern,

I am pleased to be able to recommend the services of Town & Country Insurance to you. As the recently retired superintendent of the Hinckley-Finlayson Schools I can report that our school district has had a long standing positive working relationship with Town & Country. During the 2010-11 school year our district did some serious "comparison shopping" for our school insurance needs. This was driven not by any dissatisfaction with Town & Country but rather by our desire to examine the concept of possible joining a group of neighboring schools in a joint insurance venture in the hope of possibly realizing some cost savings. We did a rather thorough comparison and came to the conclusion that Town & Country could do anything and everything that the joint venture could and they could do it at less cost to us. Plus the school district's business is kept locally supporting a local business. I should also mention that Town & Country Insurance is also one of the strongest school supporters of any business in our communities.

As you can tell I am an enthusiastic supporter of Town & Country Insurance. They have been very helpful in keeping us "on top" of our school insurance needs and have been very responsive to any questions, concerns, or issues that we have raised. They get my highest recommendation.

I would be more that happy to answer any specific questions you may have regarding Town & Country.

Jack O. Almos
Retired School Superintendent

Thank you Joni for staying late to help fill out insurance audit papers for me. I think you are very considerate and kind to do that for me and I think your employer needs to be informed of what a considerate, courteous and smart employee they have.

Larry Klar

On July 1st our home/farm in rural Pine County, Minnesota was hit with winds, lightening and hail. When the storm hit my husband and I were in the barn feeding horses and we had no idea it was as windy as it was. The lightening was striking and the thunder booming one right on top of another. My husband walked out the door of the barn to unload a wheelbarrow and the wind picked up that wheelbarrow and whirled him around and his glasses and hat blew right off his face. He can running back into the building. The fencers were popping and the electrical box was sparking and the noise in the barn was horrible. It was very scary.

When we felt it safe we ran to the house. We soon discovered that the lightening had caused surges and we lost a lot of our electrical things such as our televisions, computer, DVD player, telephone, etc...... The next morning we also discovered that we had trees down on buildings, the electricity in our out buildings had been affected, and the roof of our home had been hit by hail. This was determined to be a catastrophic storm for our area. I called Auto Owners Insurance to report our losses.

You just don't realize when something like this happens how it affects you but having an insurance company and agents that are there for you makes the whole thing so much better and easier to handle. I have spoken several times to the agents at Town & Country Ins. and they have all been very patient and understanding and the adjuster at Auto Owners has really been on top of things. Last weekend we were able to go replace most of our things and it just gives you back some normalcy and comfort.

I want to thank you all for your help and understanding and it is good to know that when things like this happen in your life, there is someone that cares.

Thank you!!!

Jim and Terri Janssen

Hi Jeni,

Ray Lally here. Just a quick note to thank you and let you know how much Lindsay and I appreciate your assistance in choosing life insurance products for our family.

Our oldest daughter and her husband are thrilled with the policies we purchased for their twin boys who turned one on April 28 th. We gave them the policies for their first birthday and after mom and dad read the description of the coverage, they were quite impressed. They realize that this is a great beginning for the boys.

Our second daughter has been a student for a number of years and is still not employed at a level that provides employer provided life insurance. You helped us provide her with a product that gave her an amount of life that was affordable to us helping her until gainfully employed.....at a reasonable price.

It has been a pleasure letting you shop for a plan that would help us and our family. It's been really easy letting you do all the "work" looking for coverage that met our needs, providing us with plenty of options and choices. Your friendly and cheerful manner and professional knowledge is commendable. Please accept our thanks for your help. Keep up the good work.

Ray and LIndsay Lally

I came in to Town & Country today to get an insurance quote this morning at 8:45. Judy took all my information and did the quotes while I sat at her desk with her. I told Judy I was just obtaining quotes from agencies around town and wanted a copy of the quote which she provided me. I did go to four different agencies downtown who took my information and stated that they would get back to me within the hour (no one would do the quote with me there). At 2:15 p.m. not one agency had called me back with a quote. I came in to see Judy who wrote my new auto policy for me. I had asked for just the required state limits on my new auto policy but Judy explained that Town & Country's policy was to write higher limits at 100/300/100 to protect me. Judy spent the time explaining my coverage to me as well as taking the time to quote me this morning as I asked. I will recommend Judy and Town & Country to all my family and friends. Thank you very much for a great experience.

Beth Harthan

Hi April,

Just wanted to let you know that we hae been very pleased with Auto Owners for the claim recently filed. Jim, Charlie, and April have all been bery helpful to us, and have not hassled us on issues involved in moving forward with the claim. We will definitely continue to use Auto Owners for our insurance needs.

Thanks again

Marce Hemming

Hi Jeni,

We enjoy doing business with you. You are pleasant/friendly and honset as to the situation.

You explain the overall situation as far as what would be best choices,. Your available when we call with questions and you get answers for us.

Due to the your knowledge of the "system"/changes etc. you sabed us money this year - Thanks! And you handled our "rough spots" in changing!! - Thanks again!

You do a great job,

Ed & Delcie Gustin

Hi Jeni,

Just a note to thank you for all the good advice you've given Ralph & I over the years.

We were happy to send referrals to you. While you weren't able to help Ralph's brother Don, you were able to help out our son-in-law, Robert Nitz. He was very satisfied with your assistance.

Thanks again and we hope you will be staying with Town & Country.

Dyann & Ralph Hendrickson

Jeni Olander has been working with us for about 5 years now. She has been very helpful in every way, she returns all of our calls and answers any questions we may have. She is right on top of all our needs, we would rate her a Big 10!

Mike & Ardel Ott

In response to your letter, John and I couldn't have been more happy with how you helped us. I was very nervous about having to look for my own insurance but you made it very comfortable and easy to do. I told you that I do not understand how some insurances work, but you explained it very well. You were very patient with me and I thank you for that.

Again, I want to thank you for your help.

Anita Hemmeter

Jeni Olander has been our insurance agent for six years or more. Through her we have bought health insurance and life insurance. She always presents multiple plans for us to look at and advises us as to which ones would be the best for our needs and budget.

If we have any questions on new or existing plans, by the time I hang up the phone and get to her office, she has all the information gathered and spread out for us to look at or to discuss.

In our book, she is the best insurance agent, and now friend, that a person could hope to have.

Donald and Francis Hamm

When I think of Town & Country Insurance of Hinckley, John Bassett and the small town friendly attitude of the staff come to mind. My experience with them has always been pleasant and helpful. Like everybody else, I receive offers in the mail for insurance but I like the home town service and personal attention I get when I have a claim.

As the Commander of the American Legion in Hinckley, I was right in the middle of it when we had 42" of sewer water back up into the building last October. What a mess. Without the help of John and the agency, I hate to think of how things might have turned out. With their help and guidance, it turned out great.

Thank you,

Joe Jarvis

We went to Town & Country Insurance in hopes of reducing the cost of our overall insurance bill. We found them on the computer while searching for a particular insurance company. They took our needs out for bids and found us the best insurance at the lowest cost while actually improving our coverage. They also combined all our premiums and allowed us to make one monthly payment for all our insurance needs.

Denise Eschenbach did an outstanding job for us - coming out to our home to help us and even volunteering to move our insurance to an agent closer to our home if we would be more comfortable. We recommend Town & Country to anyone needing competent help with their insurance needs, and have actually referred friends to Town & Country.

Jim & Diane Ware

Our experience with Town & Country has always been very positive. Joni was very informative and friendly.

Thank you

David & Gail Miller

I own a construction business in Hinckley. I have developed the business so that it operates year round; earth moving construction in the summer and snow removal for cities, commercial business as well as individuals in the winter.

Because of the nature of my business, there is a considerable amount of seasonal equipment being added and removed from my policy.

I started with the Bassett Agency and continued on with Town & Country. They have always bed very quick to respond to my constantly changing business needs and I know that when I contact Carolyn or John, any changes will be made promptly and correctly.

Brian Klar
Brian Klar Trucking, LLC

I don't really like to spend money on insurance, especially since I hope I won't ever need it. Sometimes the law dictates it and sometimes we do it by choice on the off chance that we might need it.

Whatever your reason for checking into it, Joni Smith and

Jeni Olander are the ladies to see at the Hinckley office.

This dynamic duo are a pleasure to pass the time with and they'll save you money too!

Karen Ladwig

It is my privilege to write a short recommendation for the services provided by the staff of Town and County Insurance.

My wife and I moved to the area approximately 15 years ago. Our relationship with Town & Country Insurance began when I decided to change our homeowners insurance because of continual rate increases with no interaction with our previous insurance provider or claims against our policy. Town & Country staff came out and did a very fair and accurate assessment of our property and our needs. Based on their professional skills and cost savings we decided to transfer our policy to Town & Country. A few years later we also transferred our Auto insurance to Town & Country for the same reasons, knowledgeable caring staff, (April Alberg) and reasonable rates. Most recently, we also have transferred our health insurance to Town & Country Insurance again because of the personal professional service, (Jeni Olander). We know that if we have a question, a concern or a claim we have an insurance company that we can trust and work with. Finally, one of my strongest recommendations for Town & Country Insurance comes from the fact that I have recommended their services to a number of individuals some of which have also purchased their services.

John Cambronne

We have dealt with Jeni Olander for several years now with all our health insurance needs and coverages. We have found Jeni to be very knowledgeable and helpful. She has always taken care of our questions and concerns in a prompt and courteous manner. Jeni has been a pleasure to work with and would recommend her to anyone needing insurance or customer service assistance.

Thank you

Gerald A. Schmidt Construction, LLC

Jeni at Town & Country Insurance Agency has helped us fulfill our health insurance needs. She is a very friendly and easy to talk to person about all our insurance questions. She helped us find the company and insurance plan that worked best for us and our employees. We had her check on several different types and plans, if she didn't know which would work best, she did a little research and called us back. I would recommend Jeni for all your health/dental/life insurance needs.

Jackie Johnson
Willow River Utility Construction

My wife and I in the past week have dealt with many unexpected issues on getting my new business, Colbay Deliveries up and running. We went to Jack Cole to get insurance quotes. There is no words to describe how Jack went above and beyond the call of duty to not only get us a great insurance rate but also to help me with all my paperwork to get my Authority, DOT number, Workers Comp number, and etc. to get my company up and running. My wife and I are very appreciative of Jacks caring and helpfulness in completing these tasks.

Michael and Nicki Gorsegner

The Town & Country Insurance Company and Agent, Angie Lupinek, have been very beneficial for the City of Askov. Each renewal, Angie Lupinek contacts the City Clerk to find out about any changes within the city and will go through the policy thoroughly. Angie is very beneficial for me as she is always there for me to answer questions or helps me find the information by searching for me. Town & Country Insurance should be proud of the performance she provides. She is surely an asset for the company. Town & Country Insurance provides a most needed service to our small town.

Connie Ecklund, City Clerk
City of Askov

We appreciate the opportunity to be represented by Town & Country Agency. The agency has a commitment to professionalism and staff education that is apparent when working with Town & Country agents. In our eyes, this makes Town and County agents extremely effective insurance representatives for both the company and the insured.

Richard Raun
Woodland Mutual Insurance Company

Town & Country Agency has been a partner with Auto-Owners Insurance for over 40 years and has an excellent reputation with our company. As an employee of Auto-Owners, I have had the opportunity to work with the Town & Country agencies for the past five years. Not only have I gotten the chance to get to know them on the professional level, but also a personal level, and they truly are good people. They take pride in what they do and they do their jobs very well. They have a strong background on all our products, which helps them meet all their customers needs.

Marc Checco
Auto-Owners Insurance Company

Town & Country Insurance have been the insurance provider for our cars and home for about 20 years. Nancy and her team of agents have always been friendly and easy to talk to. Over the years our claims have been handled quickly and efficently. They are a top-notch insurance agency and we would recommend them for all your insurance needs.

Jim and Sue Sloper

We've been happy with Town & Country Insurance and have had our insurance there for 20 years. When we retired our insurance company at that time went bankrupt. We went to Dennis Barns and he worked very hard for us to find the coverage we've needed and we've been there ever since. Auto Owners has been there with great service whenever we've had a claim. We've also been happy with how our health insurance is handled by Town & Country insurance.

Clarence and Evelyn Kraetzner

We are happy with the service at Town & Country Insurance. They take the time to work with us and help get us the best value.

Richard and Gerri LaFave

I've had very good coverage and all claims have been well taken care of. One time my husband had an accident on one day and I had one the very next. The company adjuster considered them as one incident. We are very happy with Town & Country and Auto Owners Insurance.

Dolores Glasow

I've been doing business with Town & Country Insurance for years. Our family started with Johns dad, Gene Bassett. We have been happy for all these years with the service. We like that it's local and that we get to know our agents and that they know and understand our needs. They provide that home-town feeling. A recent thing that I really appreciated was the reminder for the Defensive Driver Course update. This is important to many as it is a great money saver on premium.

Margery Fagerstrom

Recently, I had the sad misfortune to hit a deer on my way home from work. The deer ran off, but left my car with a few "dings" - like a missing turn signal, a dented hood and a big hole in the fender.

I stopped in at the local body shop to see what it would set me back to fix everything. After a few minutes of assessment, he said, "You are going to want to file a claim with your insurance company." So I headed straight over to Town & Country Insurance in Finlayson, MN. I talked with Tina at the front desk, who has always been so pleasant and helpful. She immediately took down the information and said she would get a claim started.

That very evening I heard from my insurance company (Western National). The claim was in process. The next day they called again to say an appraiser would have to look at it before they could approve the estimate. A couple of days later, the appraiser called and came right out to have a look. By that evening, the insurance company called to say the estimate was approved. I called the body shop with a go ahead. Two days later, I had the check from the insurance company. In less than a week, the parts were in. Two and a half days later, I had my car back, good as new.

I don't think I have ever had such good service from any other company I've ever dealt with. Both Tina, and April Alberg, my agent at Town & Country Insurance were on top of things from start to finish, making sure everything was getting done to my satisfaction. They sure managed to make a difficult and stressful situation almost a pleasure! I would recommend Town & Country insurance to anyone.

Valinda McCarter

Over the past 20+ years I have been purchasing my home and business insurance, first from the Bassett Agency, and now from Town & Country Insurance. I choose to trust my insurance coverage to T&C because I know they will find me the right policy and the right amount of coverage, at the right price. More importantly, when I have needed to make a claim T&C has stood behind our contract and has worked to quickly and effectively process the claim. Professional service and professional advice- that is why T&C gets my insurance business.

Kevin Hofstad
Ledin & Hofstad, Ltd.
Limitless Living, LLC
Prime Ventures, Ltd.
Hofstad Family Limited Partnership

We have done business with Town & Country Insurance at Hinckley for several years. The main reasons are our personal relationship with John Bassett and the very efficient and prompt service given to us by John and Leah. We would highly recommend your agency.

Thank you

Dennis & Colleen Volden

We have been very happy with our relationship with Town & Country Insurance. The agents are always very friendly and helpful. They have repeatedly gone out of their way to review our policies and suggest changes which would benefit us. It has been nice to be able to rely on them not only for our business needs but also our personal insurance needs. Whenever we have a need they respond immediately with great integrity and care. We highly recommend them to everyone!

Tim and Becky Pretasky

Debbie

Thank you for all your help and care for us with our insurance needs, you are a breath of fresh air.

Lesli Martin

Jack Cole has been a great help to our church in regard to our insurance. Having many years in the insurance business, he was able to help our church evaluate our insurance policies, help us to see where we were overspending, help us to see where we needed more coverage, and he was able to save us money. Jack does not just sell policies over the phone to make a quick buck. He takes time with you the customer to make sure that your questions and concerns are answered. His desire is to make sure that each customer has their insurance needs fully covered. Since Jack is a Christian brother, he also uniquely qualified to know the needs of churches in regard to their insurance. Furthermore, as a member of our church, I can attest to Jack's Christian integrity. As both our church's insurance agent and as my own personal insurance agent, I am happy to commend Jack Cole as worthy of your consideration for your insurance needs.

Pastor David Stertz
Sunrise Bible Church

I wish to commend the efforts of Town & Country Insurance and especially of their agent, April Alberg in my insurance assessment and subsequent changing of carrier. I had been with my other company for almost 50 years.

I was treated with great respect and expedience and as a result, saving about $40 a month. In this economy and being retired and on a fixed income, this is fantastic.

April was very helpful and knowledgeable of all products and services. It is very refreshing for a senior citizen to find a young person with this much understanding of people and product.

I would recommend Town & Country and April to anyone.

Roger Sargent (a pleased customer)

Thank you Joni for encouraging us to take the defensive driver course! It was FUN! And thank you to Town & Country for the delightful lunch & refreshments.

Darrell & Diana Norton

Thanks so much April! We really appreciate doing business with you and your company. All the neighbors now know how great you are to work with and hopefully that will translate into more business for you as well.

Margie Ritter

I received my renewal for my farm policy. The premium increased by $129.00 without an explanation from the company. I called Judy and she said to bring in my policy so she could review it. Within just a few days she reviewed it and sent a detailed letter explaining why the premium had increased in words that I could understand. $129.00 may not seem like a lot, but it is. It is service like this that makes me happy with my agents at Town & Country Insurance. Judy took time for me and I appreciate it and she did a great job.

Steve Karsky

We would like to thank you (Lisa Slyter) for going the extra mile to help us secure insurance for all our needs, which includes home, shop, our cars and recreational vehicles. We are very happy about the service and the personal attention that you gave. We would highly recommend others to your business for their needs also.

Mike and Rose Hansen

April was talking about the different types of insurances that they offer through Town & Country. I was surprised when she said they represent AAA. I've been saying for years that I would like to become a member, I always seem to put it off. I asked her for a quote. She was able to get me the information I needed. I told I her I would speak to my wife. We decided to purchase AAA through Town & Country.

The next day I wasn't able to call and set up our insurance, so my wife called and talked with April. With Aprils help my wife made a wise choice and added RV Plus with the basic AAA. That evening she said April had made the decision easy, because she was very professional and knowledgeable making her decision easier. Thank You April!

It wasn't one month later when we were riding home with friends in their RV and it broke down in the middle of no-where. We walked a short distance to a home and called AAA on their 800 number. Everything went smooth we were home within two hours. That's what I call good timing. Thank you April, for making our decision easy.

Lester & Cindy Hunt

I came in looking for 'emergency only' type of health insurance that was not too expensive. Jeni spent as much time with me as I needed to make my decision. I never felt rushed . Thank you for making me feel as if I were your only customer!

Katie Mink

We have had our insurance with Town & Country for over 10 years. We have both our business and personal insurance with Nancy Pogatchnik and April Alberg in the Finlayson office. During this time, we have always been very pleased. We have had claims and our claims have always been handled in a fast and fair manner. We have and will continue to recommended Town & Country to our family and friends because of the quality of service and the fair rates.

Jason and Jacki Johnson
Willow River Utility Construction

I switched to Town & Country Insurance a few years ago. In my 35 years of dealing with insurance companies I have never been so pleased. Our agent Lisa Slyter is so helpful and efficient. I always get an immediate response to any of my questions. Lisa is diligent in finding us the most affordable and adequate coverage for our home and auto's.

I recently had to file a claim, I emailed her, she asked me a few questions and within a day she had taken care of everything for us. I have referred family members and friends to Lisa, and not surprisingly they are all very pleased. The personal service you get from this Agency and Agent is truly remarkable.

Debra Stadin, Kerrick MN

I would like to thank Town & Country Insurance Company for providing the meat tray, cookies, pickles, chips and drinks for the Driver improvement program course. Also the key chains and the two road atlases that were given out, they were very nice. That is very thoughtful when a company treats their customers so well. It is service like this that keeps me as one of your faithful and continuing customers.

Leslie Gwen Peterson

A short time ago, we approached Jack at Town & Country Insurance to see what he could do regarding our insurance. Our main priorities were better rates & coverage, as we were unhappy with the coverage we were getting at the time. He referred us to Secura insurance company and assured us their services were not only superior to their competitors, but at a lower rate than we were currently paying as well.

A few months later, storms moved through the area, and our roof suffered some damage from hail and wind. Within a day, we had an appointment to meet with the insurance adjuster.

Normally I don't contact a company back unless I have a complaint or a concern. In this instance, however, the service I received from this company was so courteous, prompt and impressive, I felt compelled to let them know this!

Not only will I continue to do my insurance through Secura, I will highly recommend them to anyone else as well.

Laurie M Letcher Mora, MN

The reason that I like to do business with Town & Country Insurance agency is that I trust the people that work at the agency and quite often, they know the clients they work with real well. This is very helpful when we underwrite an account. We can be assured that we know what we are insuring and that the information we have is reliable. I would also add that John Bassett and the rest of the staff are very knowledgeable,friendly and good to work with.

Brad D. Kjos, CPCU
Senior Commercial Underwriter with EMC Insurance Company

Town & Country Insurance Agency is a pleasure to work with and looks out for the best interest of their customers. They offer a wide variety of insurance and have strong product knowledge which gives them the ability to cover risks properly while also providing their customers with excellent service.

Scott Thelen
Marketing Representative - Auto-Owners Insurance Company

Town & Country Agency has represented Grinnell Mutual for more than 25 years. We have found them to always be professional in their business approach, responsible in dealing with their clients and to have an excellent knowledge of the insurance products they sell.

Mike Sagedahl
Marketing Representative - Grinnell Mutual Reinsurance Company

We moved to Kettle River in 1988, and Town & Country Agency of Finlayson has been our agency since then. The service is excellent, and there is a personal touch that is heartwarming in this day and age! We look forward to the times Nancy, our agent, makes the trip to our home to update our insurance an have a little visit with us. She gives us good advice and we trust her.

Janice & Dick Powers
Kettle River, MN

We recently had a total loss claim on our pick-up due to theft. We feel that the Town & Country Agency acted quickly and that Auto-Owners Insurance Company settled with us fairly and very quickly.

Ron & Joan Hedin
Moose Lake, MN

Town & Country Insurance has provided my business and personal insurance needs for 15 years. I have found the staff to be very knowledgeable, helpful and professional. I feel very fortunate that a local insurance agency can provide me with all the insurance and the service that is required in today's world.

Daryl Klocke
Askov, MN